GrandOptical

The best helpful and very nice girls adí will advise and help everything?? Top for me ? I recommend !!!!!!

About 2 years ago, I bought glasses at the Grand Optical in Géčko České Budějovice, and because it was a plastic frame, I bought additional glasses. (approx. 10% extra price). After about 18 months, the glasses began to disintegrate and gradually both legs of the glasses fell off and the whole frame cracked :(. So I was glad that my glasses were attached for such a case. However, after I came to the branch, I was told that I could not use the insurance to the extent I needed, because in the meantime my diopters had changed in one eye and therefore that I could no longer apply for the insurance. So be very careful when concluding the additional insurance of glasses in GO, that you only pay for the same diopters of lenses! (which after 2 years is quite a probability that the diopter of at least 0.25 will change and for me this must be communicated to customers when offering insurance to be one of the first things, not to say it at all) If the diopter already changes during the warranty period the insurance never pays off. I also tried to call the customer center and I was told exactly the same thing. Directly in the store unprofessional approach of saleswomen to the customer. The lady on the customer line was a professional in communication, but she could not help me with my problem. Therefore, due to 1) the disintegration of glasses after 18 months (I do not understand that the Grand Optical brand takes glasses of this quality under its wings) 2) Unprofessional conduct at the branch + failure to solve the insurance problem, I moved to the competition as a customer. Too bad I haven't had a problem with Grand Optical yet.

I come here every spring for supplies of contact lenses. They have many to choose from. I prefer to buy a one-day one, then I don't like putting lentils in solutions and taking care of it more than necessary, this is how I put them on in the morning and throw them in the basket in the evening.

I recommend. I'm glad I bought the glasses right here. They have nice rims and you can catch really interesting brands and definitely discounts.

Assortment wide, I would choose. Unfortunately, the staff reluctant, unable to advise, only on arrival they pretend to be annoying. Two saleswomen are not able to serve two customers. Never again.

I always like to return to the store, a large selection of frames, glasses can always be bought for a nice price. The helpful and friendly staff will always give you great advice. I really appreciate cleaning and adjusting the glasses for free.

Nice and professional staff, a large selection of frames, reasonable prices, I am happy to return to the branch for more glasses and the girls will always be well advised with the selection. Great satisfaction for me