HUMANIC
3.6/5
★
based on 8 reviews
Contact HUMANIC
| Address : | Brněnská 23a, 500 09 Hradec Králové, Czechia |
| Phone : | 📞 +9888 |
| Website : | http://www.humanic.net/cz |
| Categories : | |
| City : | . Hradec Králové |
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Blanka Holečková on Google
★ ★ ★ ★ ★ Dost vysoké ceny.
 High enough prices.
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Bohyně Kuchyně on Google
★ ★ ★ ★ ★ Nedostatečná nabidka. Nespokojenost.
Insufficient offer. Dissatisfaction.
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ZLÝ VLKODLAK on Google
★ ★ ★ ★ ★ Nedostupné nabízené zboží, prapodivný reklamační řád prezentovaný prodejcem... Nikdy více
Unavailable offered goods, strange complaint procedure presented by the seller ... Never again
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Ludmila Skopcová on Google
★ ★ ★ ★ ★ Příjemný a ochotný personál, byla jsem s nákupem spokojená.
Pleasant and helpful staff, I was satisfied with the purchase.
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Vladimír Vojta on Google
★ ★ ★ ★ ★ Pobočka obchodního řetězce prodávající dámské, pánské i dětské boty. Cenově nadprůměrné.
Obsluhující personál milý a ochotný.
Branch of a retail chain selling women's, men's and children's shoes. Above average in price.
Service staff nice and helpful.
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St Marks on Google
★ ★ ★ ★ ★ Pokud jde o obuv, jeden z nejmizernějších obchodů vůbec... Pryč odsud...
When it comes to shoes, one of the crappy stores ever ... Get out of here ...
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Michal Suchomel on Google
★ ★ ★ ★ ★ Prodavacky v prodejne protizakonne odmitly prijmout moji opravnenou reklamaci obuvi s oduvodnenim, ze jsem povinen fyzicky predlozit doklad o zakoupeni zbozi - uctenku. Reklamaci neprijaly ani po predlozeni vypisu z uctu a fotografie uctenky a byl jsem donucen prijet do pobocky znovu s originalem uctenky. Jednani prodavacek bylo v emailove komunikaci nasledne oznaceno za chybne take centralou spolecnosti. Predal jsem podnet Ceske obchodni inspekci = pri prevzeti zbozi po vyrizeni reklamace me dotycna prodavacka nechala po pritelkyni (ktera boty vyzvedavala) ironicky pozdravovat a krome neprijemneho chovani take zaprela skutecnosti, ktere se pri mem prvnim pokusu o reklamaci odehraly (predlozeni fotografie uctenky). Nasledne jsem do prodejny zavolal a kdyz jsem pozadal, zda bych mohl mluvit s dotycnou prodavackou, telefon ji byl predan a ta ho nasledne beze slova zavesila.
Radeji budu chodit bos, nez si znovu koupit obuv zde.
The saleswomen in the anti - law store refused to accept my corrected complaint about the footwear on the grounds that I was obliged to physically present proof of purchase of the goods - a receipt. Complaints were not accepted even after the presentation of the account statement and the photograph of the receipt, and I was forced to come to the branch again with the original receipt. The dealers' actions were subsequently marked as incorrect by the company's headquarters in the e-mail communication. I sold the complaint to the Czech Trade Inspection Authority = when taking over the goods after the complaint was settled, the saleswoman let me ironically greet my girlfriend (who picked up her shoes) and, in addition to unpleasant behavior, also denied the facts that took place during my first attempt at complaint. Then I called the store and when I asked if I could talk to the saleswoman in question, the phone was sold to her and she hung it up without a word.
I'd rather walk barefoot than buy my shoes here again.
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Marek Chytrý on Google
★ ★ ★ ★ ★ Dobrý den, včera (15.4.2021) jsem navštívil prodejnu Humanic po předchozím telefonickém rozhovoru - ohledně způsobu reklamace. V covidí době je to trošku složitější. Mladá paní (myslím Hanka) byla velice laskavá a celou záležitost jsme vyřešili během pár minut. Objednala mi stejnou velikost a druhý den ráno jsme to všechno k mé 100 procentní spokojenosti vyřešili. A jako třešničku na dortu jsem dostal 20 procent slevu. Sama od sebe mi to paní odečetla. Takže za mě maximální spokojenost. Usměvavý a milý celý personál prodejny... Děkuji moc
Hello, yesterday (April 15, 2021) I visited the Humanic store after a previous telephone conversation - about the method of complaint. It's a little more complicated in times of time. The young lady (I think Hanka) was very kind and we solved the whole matter in a few minutes. She ordered the same size for me, and the next morning we solved it all to my 100 percent satisfaction. And as the icing on the cake, I got a 20 percent discount. The lady deducted it from me on her own. So maximum satisfaction for me. Smiling and kind whole store staff ... Thank you very much
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