iStores | Apple Premium Reseller
4.1/5
★
based on 8 reviews
Contact iStores | Apple Premium Reseller
Address : | Galerie, Českomoravská 2420/15a, 190 00 Praha 9-Harfa, Czechia |
Phone : | 📞 +77887 |
Website : | https://www.istores.cz/ |
Categories : | |
City : | Praha 9 Harfa |
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Josef Boček on Google
★ ★ ★ ★ ★ Oprava, ktera ma trvat dle stranek applu pet dni, se protahla na tri tydny (jedna se o technickou vadu hodinek). Prodejna neni schopna absolutne komunikovat, ani poslat tracking number, abych si to vyresil primo s Applem. Skoda zacalo to mile, skoncilo to totalne na nic
The repair, which should take five days according to Apple's website, lasted for three weeks (this is a technical defect of the watch). The store is not able to communicate absolutely, nor to send a tracking number to solve it directly with Apple. It's a shame it started nicely, it ended up for nothing
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Lucie Holánová on Google
★ ★ ★ ★ ★ Původně jsem chtěla jet pro koupi nového iPhonu na Smíchov, ale po přečtení převážně negativních recenzí jsem si nechala doporučit prodejnu v Harfě a vůbec toho nelituji.
Příjemná mladá obsluha mi poradila, do ničeho mě nějak zvlášť nenutili, a tak musím hodnotit jen kladně.
Doporučuji :-)
Originally, I wanted to go to Smíchov to buy a new iPhone, but after reading mostly negative reviews, I had a store in Harfa recommended, and I don't regret it at all.
The pleasant young staff advised me, they didn't force me into anything in any way, so I have to evaluate only positively.
I recommend :-)
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Lukáš Koudela on Google
★ ★ ★ ★ ★ Spokojenost. Velice vstřícní a rychlí. V pátek se mi rozbil 20 dní starý telefon, chyba základní desky. V pondělí mi přišlo vyrozumění o reklamaci, že je hotovo ať se zastavím pro nový kus. Nikdy by mne nenapadlo, že to bude až tak rychlé. Doporučuji
Satisfaction. Very helpful and fast. My 20-day-old phone broke on Friday, motherboard error. On Monday, I received a notification about a complaint that it was done for me to stop for a new piece. It never occurred to me that it would be so fast. I recommend
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Paweł Naryniecki on Google
★ ★ ★ ★ ★ Nedoporučuji! Čekám už přes 3 týdny na objednané zboží. Zaseklo se to někde u DPD, ale obchod, který ma s nima smlouvu to neřeší, nechali to na mne.
Zboží objednal jsem na eshopu, a 30.11.2020, 10:42 Prodejna Harfa poslala mi správu:
"Zdravím,
tento týden odejde
iStores Apple Premium Reseller
Galerie Harfa Praha"
I do not recommend! I have been waiting for over 3 weeks for the ordered goods. It's stuck somewhere at DPD, but the business that doesn't have a deal with them doesn't leave it to me.
I ordered the goods on the e-shop, and 30.11.2020, 10:42 The Harfa store sent me a message:
"Hello,
is leaving this week
iStores Apple Premium Reseller
Harfa Gallery Prague "
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Tomáš Bada on Google
★ ★ ★ ★ ★ Skvělý přístup i služby. Objednal jsem si vlastní konfiguraci Macu, byl jsem upozorněn, že čekací lhůta může být i měsíc a půl, takže jsem věděl "do čeho jdu". Zaplatil jsem velmi přiměřenou zálohu, počítač objednali a skutečně - po měsíci a půl dorazil můj stroj a já jsem s ním nadmíru spokojený. Doporučuji! ?
Great access and services. I ordered my own Mac configuration, I was warned that the waiting period could be a month and a half, so I knew "what I was getting into". I paid a very reasonable deposit, the computer was ordered and really - after a month and a half my machine arrived and I am extremely satisfied with it. I recommend! ?
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r0xor8 on Google
★ ★ ★ ★ ★ Vynikající přístup personálu a skvělé služby. Pan prodavač na prodejně byl velmi vstřícný a pomohl mi s problémy s iCloud. Měl skvělé povědomí o funkcích a bez problému mě navedl a společně jsme problém vyřešili. Pan prodavač měl certifikaci Apple expert, takže rozumí souvislostem do hloubky. Doporučuji!
Excellent staff and great service. The salesman at the store was very helpful and helped me with the problems with iCloud. He had a great awareness of the features and he guided me without a problem and together we solved the problem. Mr. Salesman was certified by an Apple expert, so he understands the context in depth. I recommend!
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Al Fraij Lafta on Google
★ ★ ★ ★ ★ Friendly staff. Here is a girl from Slovakia. This girl helps clients choose useful things
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barembaum stephane on Google
★ ★ ★ ★ ★ Worst it. The badest supply chain and stock management of Czech Republic.
I went to the IStore Harfa to buy a dual hdmi hub, we choose it with the sales person, go to the cashier area, and the sales person told me, this one is sold online, I can’t sell it to you, and it’s the last one, so in one words, they explained to me that I was coming for nothing.
So, I came back home and order the unit online and bought also a thunderbolt cable, both were mentioned “in stock”.
After 3 days, they deliver the hub but missing the cable. I called them and they answer that they don’t have it in stock and they have to order it. When I asking when, the answer were stellar, “maybe one week, or maybe 2 weeks….”.
They don’t have any view of their stocks, the order forecast is a joke, they kill customers with a crazy policy of stock management and at the end you wait more than going outside Czechia and buy it yourself at wherever apple store.
To avoid.
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