Komerční pojišťovna, a.s.

Terrible insurance company ... They have a mess in payments over the phone, they don't want to solve a problem that is repeated after a year. For next time I know that never again !!!

Absolutely the worst behavior and behavior of an insurance company I have ever experienced. I recommend to all KB to avoid a big arch. After the first year I took out an insurance policy for my house (and everything was fine), I decided to insure my household, with a KB employee telling us that if we add another service (home insurance), the price will be total XXX with xx% discount. The price seemed good to us and so signed an amendment to the contract, which clearly stated how much will be paid monthly with additional insurance added. It was a big surprise that after 3 months after the conclusion of this amendment we received a letter saying that we owe money and immediately pay $ 100. When I asked why I should pay more, if I pay properly what was agreed, I was told on the infoline that this amount is nonsense and that I should pay a different amount (by the way calling KB insurance line is also a great experience after the initial "good day" tells the machine that due to the overload of the infoline, the call can fall unexpectedly at any time, shines very good light on the infoline from the first moment and rather I think it is such an auxiliary "wand" for the operator what he has to do, he just puts it down…) but to get back to our case. After being handed over to KB's insurance department, we were after a month and a half (which is probably also longer than the law stipulates) that although we pay what we have on the amendment to the contract, but that we have to pay other money and badly set up system and that apologize. I just looked at it in disbelief and thought that maybe it is not possible and that nothing else I definitely will not pay and behold .. in the conditions of this insurance company is really about "34" page that the insurance company really can afford this .. hmm - the contract is a contract and the supplement does not mean anything ... well this time it was a couple of hundreds, so I pay it, but next time the system can "break" again and you can suddenly owe thousands .. and you have to pay it and it is no fun repair ... I do not know why I took another insurance policy with this insurance company after a year and you will not believe what happened - a problem with payment. This time I was warned that I owe, because I have a bank order set up in the middle of the month, but the insurance company wants money for the first of the month. Unfortunately, I did not receive this information and nothing was stated in the contract. Mrs. operator was still smuggling that they first send SMS before sending this threatening letter, but probably again some error in the system .. That's my experience. So I highly recommend to all!

I have had insurance with KB pojišťovna for several years. Until I was healthy, everything was fine. But when I had to use the insurance due to illness, the insurance company terminated my insurance without giving a reason after the end of the insured event. When I asked why, I was told that according to the conditions, the insurance company could terminate the insurance at any time after 2 months from the conclusion without giving a reason, and therefore they directly told me that they would not tell me anything. As long as you are healthy, they will take it, but if you use the insurance, the insurance will end. ?

Absolutely appalling approach. I had arranged risk life insurance, where I had, among other things, additional accident damage. The price of insurance for the month was very favorable. The problem arose when the insurance company paid me the benefit for the accident a few times and then, without notifying me in any way by phone or via internet banking, where the MojeJistota insurance was marked out, warned me of the additional accident damage insurance. She allegedly only informed me of this change by letter, which I consider to be really unprofessional and pre-flood nowadays. I didn't even get the letter in my hands, so the question is whether she actually sent it ... Through my bank adviser, I was told that this is a perfectly justified step on their part if they decide that someone has many injuries .... Since I changed my job to a less risky one at the same time as the insurance company canceled my supplementary insurance without warning, I attributed the subsequent reduction of the monthly payment to this change. When I suffered a more serious accident, I was shocked that I no longer had accident insurance in my contract. Subsequently, I canceled the entire insurance, as I had it primarily as an accident. I was told that the notice period is two calendar months. However, less than a month passed and MojeJistota's insurance suddenly disappeared from internet banking, so again without any communication, the insurance was canceled at an earlier date, without one being able to arrange a new one elsewhere. Horrible communication, unprofessional behavior.

I recommend avoiding fraudsters from Komerční pojišťovna. When concluding an application for a loan for reconstruction, a KB employee also arranged insurance with us, allegedly as a condition for the loan. In the end, we were denied a loan, so according to the agreement with the employee, this insurance was also to expire. We later found out that this worker soon ended up at the workplace and probably did not complete the cancellation of the insurance, because now, almost two years after closing, we received a pre-litigation call which Komerční pojišťovna handed over to the law firm. We did not receive a single letter from them during that time, so we considered the whole thing closed. It is very sad that Komerční pojišťovna sucked out the address of my former residence, where I have not lived for 7 years and where they allegedly sent me reminders !!! I don't understand, I absolutely don't understand the disgusting behavior, why they didn't use the address that is on the contract, or email or telephone communication, they had everything. Coincidentally, less than a week before the required due date, I received this letter of pre-litigation summons, so I paid the outstanding premiums, although I am still based on the maternity leave, and I hope that I will never have anything to do with them again. Avoid them !!!

As long as I had to pay, everything was fine, but as soon as the insurance coverage was to be resolved, there was a problem ... A request to secure the I liquidator, who will find out if the things worth 1500, - were affected by the storm surge or not, I find it unprofessional !!! In addition, I sent the notice of termination of the contract to the anniversary of the contract more than 30 days in advance, but it was not accepted and now I received a debt on insurance premiums, which have not been valid for two and a half years !!! Yes, they do not pay due to non-payment, but they should have dealt with this much earlier. I can't recommend this company to anyone, even if they point a gun at my head !!!

I warn against this insurance company. After concluding the contract, they will stop communicating. Further communication then takes place exclusively through their law firm or courts. After writing a negative review, their answer is that they are very sorry, they request the documents and then they stop communicating again.