Le Palais Art Hotel Prague - U Zvonařky 1
4.5/5
★
based on 8 reviews
Contact Le Palais Art Hotel Prague
Address : | U Zvonařky 1, 120 00 Praha 2-Vinohrady, Czechia |
Phone : | 📞 + |
Postal code : | 120 |
Website : | http://www.lepalaishotel.eu/ |
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Hotel
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City : | Praha 2 Vinohrady |
Description : | Elegant hotel in a grand belle epoque building featuring a bar & refined dining, plus a spa & a gym. |
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Sarah Smith on Google
★ ★ ★ ★ ★ The hotels architecture and interior was everything I was hoping for. Beautiful ceilings, a library, chandeliers. I felt I was in Czech and not some hotel that looks the same the world over. My room had high ceilings and solid furniture. I love the fact it looked a little tired, it added to the feel of my stay. The bed was huge, the bathroom was perfect with a solid bath. The view across Prague from my bedroom window added to my stay. For 100 euros a night with a wonderful breakfast I’m not sure how anyone can complain. Eating on the terrace or inside in the breakfast room were both a joy. The location was ideal for me but maybe too far if you aren’t a big walker. The hotel is away from the crowds which I loved and next to a residential area full of traditional buildings with some great restaurants.
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Piotr on Google
★ ★ ★ ★ ★ No water bottles in the room. Wi fi not working, despite asking several times nothing was done about it
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Mohamed Elsawaf on Google
★ ★ ★ ★ ★ We had a situation at the breakfast as we went outside to the terrace to see the view and take some pictures however there was a big guy who was very rude and shouted at us to leave as they want to clean which is something very unprofessional and unacceptable at 5stars hotel.
However nice hotel and very quite. I loved the room but the twin bed is very small.
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Dennis Morgado (Den m) on Google
★ ★ ★ ★ ★ The hotel was great the room was great. The main issue I had was in the restaurant. I went down and had breakfast with my husband was asleep. he was a little tired from all the walking around we had done the night before. I ate my breakfast it was delicious finish that. About 30 minutes later I husband came for breakfast and they refused him breakfast. Went and spoke to the person at the front desk they said they would handle it but he still didn’t get breakfast he said he would have a resolution in two hours because the restaurant was closed never called back never heard anything. To me a large part of customer service is pulling up this just shows me if you have an issue they wouldn’t take care of it. And they did not they didn’t take care of I pay for him a breakfast he didn’t get it and they still charged me. So if you go there make sure you go to breakfast together
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Umer Durrani on Google
★ ★ ★ ★ ★ Pros: Beautiful well preserved building
Cons: Unfriendly and unprofessional staff (receptionists were fine but the restaurant manager a a complete "d**k". There is no room service.
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Mehmet Sahin on Google
★ ★ ★ ★ ★ Today is the last day of our 21-day stay, and I would like to thank all the hotel staff, especially the hotel manager Mr. Josef NEUFUS, who helped us stay in better conditions during this period.
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danu slivca on Google
★ ★ ★ ★ ★ Really small rooms, no water bottle in room (only tap water in bathroom), no iron, thin blankets, it was so cold during the night. The Wi-Fi is working poorly and in bathroom is not working at all. We asked for another room, but the receptionists were really rude and sent us away saying they are fully booked. The location is also hard to access, far from metro, which does not even go to the famous sights, you’ll have to change lines. Not worth the money at all! First of all they have to train the receptionists how to talk to guests. The breakfast was good, this is the only part we enjoyed at this overpriced hotel. Will never visit it again, neither recommend it to anyone.
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Angus Stephens on Google
★ ★ ★ ★ ★ I enjoyed my stay here but my deposit I made on the first day was never returned to me.
When I was leaving I was told that the receipt for my deposit was damaged and a number was missing from the identification code, so they could not return the money without contacting the deposit company.
It's been over a month now, and I have tried calling to rectify, but still no news.
Can someone look into this for me please? Angus Stephens, stayed December 2nd
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