Live Nation Czech Republic s.r.o.

Unfortunately, they do not respond to emails at all. :( Addition: In the end, I managed to contact the organizer via a Facebook account and my request was met with support, so I raise the rating.

I bought concert tickets from ticketmaster, I chose a seat according to the plan on their website, they promised to sit right at the stage, and the price for the tickets corresponded to that. However, the organizer of the event was Live Nation, which completely changed its plan, so in the end we sat the furthest from the stage. This information was published about 14 days before the concert, when the tickets could not be returned, which, as a result, you don't even want when you are looking forward to the concert. The customer service department at the ticketmaster does not work and you cannot turn to Live Nation, so any ticket complaints are obviously not possible. It was not possible to pay by card on the spot, you had to buy a chip and recharge money for it, there was a lack of toilets waiting for long queues, uncomfortable seats in the stands, little legroom and little room to walk around, everyone in line had to to get up to walk, which is not exactly pleasant during the concert. Some of the above are small things, but as a result it will spoil the whole concert experience.

Unfortunately, all organizational skills have failed here. Excess queues. Overpriced beer and snacks at concerts, unnecessarily contrived "payment methods" that won't help - NFCtron bracelets, and other disappointments could be argued.

R + organization in Letňany. Everyone has to stand in line to get a piece of plastic. Most of the plastic will be thrown away at the end of the concert, long live the planet. Not to mention staff costs, instead of recharge stalls, there could be beer stalls so that you don't have to spend half an hour on beer. Sure, allowing you to pay by credit card is a solution that everyone has, but that unused money on chips would not fail for the event organizers. And I'm not talking about the fact that the history of transactions on chips doesn't even show the data correctly, and I even had the balance 210 crowns lower for some time. Finding how to get your balance back is also a delicacy. Beer, I mentioned, a giant queue for 20-30 minutes (at least before the start). There was only one beer vending machine for the whole stand. There should have been at least two to drain it a little. Toilets also not much, I did not see a single urinal stand, for that I saw crowds of gentlemen sprinkling fences, because there was simply nowhere else and the urinal was just missing. Seats completely covered with pollen and dust. Ideal to sit in a black Rammstein T-shirt. After I got out of the grounds, I went out of grandstand A and it's 30 minutes. Although there is a relatively place in front of the complex, it ventures out through an undersized gate. The person stands motionless for 5 minutes in line and has nowhere to turn, I had to do something to keep the urine out in the field. But not to speak negatively, except for those chips, I admit, organizing an event for 60,000 people is no fun. And the band did not disappoint.