Motol University Hospital
3.1/5
★
based on 8 reviews
Contact Motol University Hospital
| Address : | V Úvalu 84, 150 06 Praha 5, Czechia |
| Phone : | 📞 + |
| Website : | http://www.fnmotol.cz/ |
| Categories : | |
| City : | Praha |
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Adam S. on Google
★ ★ ★ ★ ★ In the international department have 3 angry Russian language lady ?...so angry...
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Alena Wratislavova on Google
★ ★ ★ ★ ★ The emergency doctor here was not at all interested in patient history. She was abrupt and her approach did not give me confidence in this hospital or her capabilities.
David, the head paramedic helped more than any doctor or nurse at Motol.
I am Czech but I am writing this review in English so foreigners can read it.
The Czechs still have a lot to learn when it comes to medicine. They are way behind the curve. Absolutely disappointed.
Zero stars.
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Dim Pyr on Google
★ ★ ★ ★ ★ As English only speaker with czech insurance, I called for appointment and they told me the only way to visit neurologist is in the emergency. I went to the hospital in foreigners department at 08:30 in the morning to ask question and they forwarded me to the emergency area, the lady knew basic words for the registration it took 1min, after 10min waiting the nurse in a polite way explained that I have to visit my hospital near my area and not here because it is just an emergency and the hospital does not accept patients for regular checkups from other Prague region. At least I wasted only 15min in hospital + 1h go and back, so I put 2 starts that got my message quickly, there were only 3 people waiting in the emergency, maybe I was lucky and they informed me quickly.
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きるみーべいべー on Google
★ ★ ★ ★ ★ If you go to the reception desk for foreigners and enter the building where there're specialists,then you have to find a nurse and talk to them at first. maybe they're managing patients there? If you don't give them your insurance card and passport, nothing will happen. I had to wait for 3 or 4 hours due to this mistake. Hospital itself was okay,it's a modern and western hospital. There might be no problem with the quality of medical care.
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Catalin Chiper on Google
★ ★ ★ ★ ★ over 4 hrs of waiting. Impolite staff with a "leave me alone attitude" from receptionist to doctors. Cocky and inappropriate comments from doctors and no interest in patients.
Don't go to this hospital unless you have no other choice. horrible is an understatement... even saw the ambulance guy not paying attention to the stretcher and hitting the chairs with it... while the patient was ON the stretcher. Hideous service, horrible attitude.
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Andrea Sikimic on Google
★ ★ ★ ★ ★ I had to visit this hospital because I had a minor infection. I was worried after looking at the reviews, because I don't speak Czech, and there are a lot of negative reviews from people who had a bad experience due to not speaking Czech.
However, my visit was 5/5. Everybody who I spoke to spoke good English, everybody was very pleasant and I'd even say they all went above and beyond.
I couldn't find the foreigners department, I asked for help from a nurse, she gave me detailed instructions based on which I was able to find the department. It wasn't close by, she gave me like 8 step instructions, but she gave me clear instructions. It was very helpful because it's a big complex.
The lady at the foreigners department explained everything to me and she even wrote down the Czech translation for my condition, in case the doctor doesn't speak English.
The nurse at the check in again explained clearly all the next steps, and the doctor was pleasant and he gave me the necessary medication with the necessary instructions. I waited in total maybe 15 minutes, or less.
Tip: the foreigners department is right out of the metro exit. We came by car and we parked on the totally wrong part, we were on a wrong side of the complex, and because of that it took us a long time to find the department.
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Danielle RV on Google
★ ★ ★ ★ ★ I had to go to the hospital and reading all these reviews made me really nervous. I'm glad to say that I had a really positive experience.
I went to the foreign office and an english speaking receptionist guided me through, she was really nice and offered her help to fill the forms. Than she referred me to a specialist. only 20 min wait and got to a very nice doctor that spoke perfect English and was very patient, I really felt she didn't rush anything and wanted to understand the problem. Further examinations took some time but it's a hospital so not much to do about it. I spent there a few hours, everyone I encountered were kind which is really want you want when you don't feel well.
If I'll need it, I will come back!
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Victor Gonta on Google
★ ★ ★ ★ ★ Better than other hospitals in Prague, lots of highly qualified specialists that get stuff done: they make you healthy. That's all: food is ok, space is ok: it's not a hotel ffs. The only thing they should really work on is parking. There is simply not enough parking space.
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