OKNOSTYL group s.r.o. - Tišnovská 2029/51

Hello, excellent communication with the sales representative. The lady was helpful, helpful, kind, thank you for that. The window was also in order according to the delivery time in the contract, the lady called herself when it was done and gave the number to the warehouse manager, where I had to pick up the window based on my wish. Due to COVID measures, I understand certain limitations, but I did not call the phone number until the third day after repeated testing to call - about 10 times, so it firstly bothers me that the warehouse manager does not respond even to missed calls. After an agreement with the manager, where I rate the sales representative's communication on a scale from 1 to 10 when 1 is really number 1, so warehouse manager 8. Upon arrival at the warehouse, I found the bell at the manager's office immediately, marked well, but no one responded to the ringing. I call the manager again and the phone just rings again. I got into the building only thanks to the address of the gentleman going out, who reluctantly showed me the office of the manager only after my insistence. The manager was in the office and the phone was lying on the table, so I don't understand why it was impossible to "ring". I will not write about the meeting here, it is a pity of words and after signing I left with the instruction "at the end of the complex on the left and the second hall, they will give you a window. Quite clear, I was glad to leave. No one or any other customer in front of the hall, no waiting queue, but not the storekeeper, not inside after knocking, not for 20 minutes of waiting and searching, and the storekeeper passing by sent me to the hall with an unmarked side course. No one responded to the knock again, but there was a key in the door, so I unlocked it and entered. No one in the hall, even after repeated loud calls, no one answered, so I go looking for a "willing" warehouseman.After telling the fact, he leaves his work and helps me, the window loaded, thank you and I leave. I received an email asking what to improve and how satisfied I was. I have never written a review, but if you have already asked, I am writing off. Ordering and agreement with a sales representative is therefore excellent, but communication with the warehouse and picking up even a single window was not good in my case.

In August, the company installed windows for our entire house. Excellent communication when ordering and focusing. I would like to thank you extra and express my extremely great satisfaction with a group of installers from Svitavy, who worked quickly, absolutely precisely and with high quality, consideration. There are not many such companies, I really appreciate their work and thank you. The neighbors went to watch the exceptionally good work :-) Marie Vičíková, Trnava u Zlína ”

Negotiations from the beginning to the end of implementation without problems. Deadlines were met. The assembly platoon coped well with the installation on a rough construction site with poor access to windows and a blizzard. Quality shows time, but it does not differ from the competition. I recommend!

I can recommend. I ordered 3 windows from them, the workers came exactly as they should, they didn't do a bunch, they did the work as they should. The windows are great, they work as they should, the installation is cool. Really satisfied.

We ordered a window replacement from our tenants. Great satisfaction was from the beginning of ordering the production of windows to the entire implementation. Our tenants were surprised by the speed of exchange and the precision of the work.

I was satisfied. Everything, as they said, everything worked out. The focus, delivery time, transport and windows are very nice. I do the masonry work myself. I will still buy the extension and I will definitely contact this company.

I BASICALLY DO NOT RECOMMEND !!!!, they can't make blinds at 3 glazing. They are reluctant. They have been supplying the hinge cover for over a year and it still hasn't happened. Their negotiations are a big disaster. And they don't communicate. The employees do not know how to treat the customer (during the complaint I was told that I do not live there, so I solve a complaint). If I had to make a decision now, I would choose another company. OKNOSTYL is a big disaster !!!!

I have never waited 12 days for an offer. Customer care no. I had to remind myself twice if I was already working on it. For competitors, offer and sign a contract in two days. The thought that they should think about themselves because 150 thousand people escaped like this. I know it's not enough but if they have a poor owner like that on a regular basis.