Omni Dent Clinic s.r.o.

Everyone is very nice here and they try to be as accommodating as possible, starting with the wonderful receptionist and the well-coordinated team of the doctor and nurse. The procedure is completely painless, almost like relaxation :-) Thank you very much for the human approach. Definitely recommend!

I recommend avoiding this surgery. The doctor is weird, the nurse at the front desk is confused, she gave me another patient's prescription when she left. Furthermore, this clinic does not try to save teeth, but would rather tear and replace implants. They told me I had to rip four and have an implant. Another private clinic told me the tooth was fine, just clean the ducts. As I sat in the waiting room, the nurse had a phone call with an angry patient, and she had to defend her or the doctor's actions that led to customer dissatisfaction. I didn't understand that day why anyone would be so annoying on the phone, but now I understand. AVOID THIS CLINIC AROUND THE ARC!

I've been suffering from a dentist phobia since I was a child, so I was happy to find Dr. Vitali. In the old surgery, they and their sister were a really great couple. Yesterday I was ordered for 11:00, after 15 minutes of waiting, the man at the reception said that he apologized and it will be another 10 minutes, with the proviso that I go to the doctor. Nobody informed me about it when I talked to the doctor all the time. I had babysitting for my daughter for an hour and finally I waited in the waiting room for almost an hour. When it was my turn, the doctor came at me uncomfortably and was as uncomfortable as if I were to blame. Instead of apologizing aptly for the wait. The doctor is really number one, I'm sorry that the doctor can't deal with patients. Still to give me the condition she was caring for. When asked if I could order a doctor, I was not answered at the beginning, so I am forced to look elsewhere.

I have to agree with the negative reaction to Mrs. RECEPTIONIST, she is still confused about something, other patients are also complaining about the doctor and whom I recommended to the doctor a few years ago. An acquaintance was sent to the wrong address or deadline with the time to arrive, when he was called to make room, or he said he had received an SMS to arrive at 3:00 at night, which of course was strange to him. The acquaintance was promised by the receptionist that he would take care of sending some documents, and then the receptionist had to urge several times or promised to call about the deadline within a week and no one answered for a month. I'm not even talking about me anymore, I would write about the next completion, but these are quite similar things that happen to others. Yes, she is nice sometimes too much. He always promises to arrange everything and then one has to be reminded. From my point of view, and I don't think I'm the only one, you can't rely on her. Yes, confusion can arise, but this has happened quite often since the receptionist started. When the doctor in the previous surgery was only a nurse Nikol, nothing like that happened, and as far as I know from my acquaintances, everyone was always satisfied with the doctor and with the services and willingness of the nurse. Everything was settled quickly. The doctor also found me calmer at that time. I like the doctor and I think that this employee will damage his reputation with his long-term patients. No offense. Sincerely, P.N.