Ondálek baby & outdoor
4.5/5
★
based on 8 reviews
Contact Ondálek baby & outdoor
| Address : | Podnikatelská 165/2, 350 02 Cheb, Czechia |
| Phone : | 📞 + |
| Website : | https://www.ondalek.cz/ |
| Categories : | |
| City : | Cheb |
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Michaela Honková on Google
★ ★ ★ ★ ★ Eshop misto noveho zbozi poslal zbozi, ktere jim jiny zakaznik vratil na reklamaci, uvnitr jeste s puvodni fakturou a rukou psanym reklamacnim protokolem! Navic jeste neopravene.
 Eshop sent the new goods instead of goods returned to them by another customer for a complaint, inside with the original invoice and handwritten complaint protocol! In addition, it is still uncorrected.
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Miriam Miriam on Google
★ ★ ★ ★ ★ Veliká spokojenost, velmi vstřícný a nápomocný personál. Mimochodem, Thule by si mělo trochu proklepnout prodejce v ČR. Sháněli jsme kočárek a volali do čtyř obchodů Thule (obchodth.cz) a reakce naprosto zoufalá. O to víc oceňujeme obchod Ondálek.
Great satisfaction, very helpful and helpful staff. By the way, Thule should hit the dealer in the Czech Republic a bit. We were looking for a pram and called the four Thule stores (obchodth.cz) and the reaction was absolutely desperate. We appreciate the Ondálek store all the more.
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Michaela D. on Google
★ ★ ★ ★ ★ Nejmilejší a zároveň nejvstřícnější pracovníci. Máme od nich pro malého vše. Od bryndáku po kočárek. Velmi oceňuji doručení do druhého dne.
The loved ones and the most shrewd workers. We have them for everything. From the bib to the stroller. I very much appreciate delivery on the second day.
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Veronika Schönová on Google
★ ★ ★ ★ ★ Velmi pozitivní dojem. Reklamace kočárku vyřízena do týdne. Perfektní komunikace a naprosto bez problémů, což je v dnešní době téměř ojedinělé!!! Mohu doporučit a ráda si u této firmy ještě něco pořídím.
Very positive impression. Stroller complaint settled within a week. Perfect communication and absolutely no problems, which is almost unique nowadays !!! I can recommend and I am happy to buy something from this company.
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Lenka Čutková on Google
★ ★ ★ ★ ★ Musim napisat,ze objednane bolo dorucene naozaj promptne,komunikacia super a velmi milo prekvapili rychlostou vybavenia reklamacie. Uzasne ? Ak by som kupovala kocik znovu,tak ho urcite kupim opäť na stranke Ondalek. Naozaj odporucam ?
I must write that the order was delivered really promptly, the communication was great and very pleasantly surprised by the speed of handling the complaint. Amazing ? If I buy anyone again, I will definitely buy it again on the Ondalek website. I really recommend ?
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Vladimír Veverka on Google
★ ★ ★ ★ ★ Skvělý klientský přístup. Reklamace proběhla rychle ochotně. Moc děkujeme
Great client approach. The complaint was made quickly and willingly. Thank you very much
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Daniela Zednikova on Google
★ ★ ★ ★ ★ Navzdory ostatním kladným hodnocením, mám jinou zkušenost. Zboží mi přišlo očividně již rozbalené a krabice poškozena prave špatným zpětným uložením. Krabice byla spinava. Zboží samotné jsem chybou svou i webu vybrala chybně. Kola byla na novejsi verzi kočárku a to nebylo z popisu zretelne. Možnost dopravy za 150,- je také hodně. Zásilkovna by ho zvládla za 70,-. Rychlost odeslání byla blesková. Místo zásobování influencerek by bylo fajn dat zákazníkům lepší popisy a více možnosti přepravy.
Despite other positive reviews, I have a different experience. The goods obviously came to me already unpacked and the box was damaged by bad re-storage. The box was dirty. I chose the goods themselves by mistake and on the web. The wheels were on a newer version of the stroller and it was not clear from the description. The possibility of transport for 150, - is also a lot. The consignment house would handle it for 70, -. Upload speed was lightning fast. Instead of supplying influencers, it would be nice to give customers better descriptions and more transport options.
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Tereza Škrobáčková on Google
★ ★ ★ ★ ★ V obchode maji velky vyber krasnych veci pro deti,prodavacky jsou sice ochotne ale zarazila me neznalost sortimentu,kdy pani prodavacka nevedela co je za typ dotazovany kocarek natoz jak s kocarkem manipulovat a skladat vse jsme si hledali na prodejne na youtube?coz si myslim ze v obchode nemaji zas takovy velky pocet kocarku aby to pani prodavacka nevedela.Radeji vyuzijeme ke koupi kocarku obchod Detatko v Sokolove kde je vysoka profesionalita prodavacek.
They have a large selection of beautiful things for children in the store, the salespeople are willing, but I was struck by the ignorance of the assortment, when the saleswoman did not know what type of coach she was asking for. they do not have such a large number of cats in the store that the saleswoman does not know.
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