Penzion Heller

perfect - everything with love good beer from tap very clean "we are not bought"! ines & rainer

Great place for your weekend accommodation in the Ore Mountains. Mr. Karoši or operational is a kind and kind host. He knows the area like the back of his hand.

Nothing can be criticized just to praise the approach, breakfast, cleanliness all to the best with a star. A beautiful place to relax.

Pension nice, dinners that Mr. Karoši brought us from the local farm were excellent The owner is Mr. Dušan Valenta and the operating is his friend Mr. Marek Karoši. All preliminary negotiations took place in a very pleasant spirit. We had no idea how this pair would turn out. We made a mistake and left the keys to the master running along with a few other keys in the front door, and within a few minutes of our absence, someone stole them. This situation triggered a number of incorrect, extortionate and very vulgar actions on the part of the owner. On the third day after the incident (which happened on Sunday afternoon), due to the inability - rather the unwillingness of the owner - we secure a new factory, and his - unacceptable for us, written requests for payment and responsibility for anything that would happen at the pension - until 10.6. in the afternoon (we were supposed to leave the pension from June 10 to 10 am), we bought a new factory, had the keys made and replaced the lock. All this in the presence of the police, which we called about the drafting of the key theft report. No less until the end of our stay, which we refused to end prematurely - which was undoubtedly Mr Valenta's wish - there were further unpleasant clashes. None of us have experienced such a culinary behavior of a tourist service provider. And that's 60 to 70 years. For all 13 friends Helena

Personal approach, clean environment. Cosily. I can only recommend. I think everyone will be fine here. Even more demanding people. So when you go to Abertam sometimes, a pleasant atmosphere awaits you here.