Praktický lékař - Medianna Clinic (Vysočany)

paní doktorka není schopna ani udělat diagnózu sama.. přišla jsem s bolestmi a podezřením na zánět močových cest a vlastně nebýt mého vyjádření že jsi myslím že to je zánět dostala bych jen kapky proti bolesti a vlastně po moji "odborné" diagnóze mi napsala antibiotika... takže sama nic nezjistila a chtěla čekat na výsledky z laboratoře a na mě "požádání" jsem dostala léky.. v telefonu tomu ani nejde pořádně rozumět v pondělí zřejmě nikdo nemá problémy takže pokud potřebujete doktorku přijďte až v úterý dále vše sesite přes divnou stránku.. kde navíc doktorka se nebojí zkracovat každé druhé slovo, které může být důležité takže vlastně nevíte co se tím myslelo když vás nic nebolí tak jste prakticky už zdraví a neobtěžovala by se to ani zkontrolovat jak osobně tak výsledky s laboratoří.. prakticky si tady vše tak musíte řešit sami.. naprostá neochotná a po recenzi mi není ochotná ani napsat výsledky testů na jejich stránku .... takže zdraví člověka je ani nezajímá.. jen aby měli dobré feedbacky které si ani za tohle nezaslouží

Paní doktorka je neochotná, arogantní, a odbyla mě a ještě po mě vyštěkla protože měla problém napsat mi omluvenku. Dávám jednu hvězdičku za to že mi omluvenku nakonec napsala protože jsem se nedal. Předchozí doktorka byla skvělá.

S paní doktorkou jsem naprosto spokojen. Nikdy jsem zadny problem v komunikaci nemel. Vzdy jsem napsal, spolecne jsme se domluvili a vzdy vse dopadlo jak melo.

В декабре позвонил, записался на прием. Договорились на 12 января на 14:00. Пришел за 10 минут по адресу. Телефон выключен. На звонок не реагируют. В итоге простоял 30 минут на улице, замерз, плюнул и уехал. На следующий день звоню в указанное время(9:00-10:00) - не берут трубку. С таким отношением к клиентам удачи вам!

Paní doktorka Chupina i sestřička jsou skvělé ! Střídání praktických lékařů v ordinaci mi ale neskutečně vadí,jelikož nemůžu mít vůbec pocit jistoty,že se svěřím do rukou jednoho lékaře (paní doktorky Chupiny). Dnes jsem zde byla a lékař který v ordinaci byl (opět někdo nový) byl chvílemi milý a chvílemi až arogantní,když jsem se na něco ohledně medikace zeptala.

Has your nurse ever heard about hygiene? She didn't even bother to wash her hands before taking my blood test. That's outrageous!

I arranged first appointment 2,5 weeks in advance. The day before I got reminder sms to confirm I will come, and replied "yes, I will come". I came for appointment, called the door bell and nobody opened it. There were open windows and the light, the phone number was advertised along with acceptance of new clients, but more calls to the door or the phone were unsuccessfull. I was very shocked with such "care" and attitude. As a last shot I wrote message via web and left the place. No reply. Have no idea how such place can exist.

Never have I ever gave 1 star feedback. There was couple of instances I was tempted but now I decided to share, as current situation does not meet expectations by far. This is far bellow standard of not only CZ, but any EU country! Doctor/s were good (Dr. Chupina was the only one ok) up until 2019, not sure what changed, and don't care honestly, have my health to take care of and unfortunately I don't see how current GP/s (as they are changing and not aligned) can follow up with this. Their current MO seems to be ''preventive checks'' where they don't actually check anything, just basic KO, with no comments on anything. Better go to Synlab and pay 999 CZK for preventive KO check, nurse can explain you results better than 2/3 of doctors rotating here. But they will happily call you multiple times and ask to come here. They can't even share with you your own printed KO results, you need to ask value by value if you have anything on borderline, forget about asking comment. If something is bad, what's next? They lack engagement and interest in their patients well being. They don't even do coordinative role, you must decide which specialist to go to by yourself. Are we really living in times where GP can't check your iron levels or protein in urine? Triglycerides? That MUST be part of any preventive package, check recommendations from CZ Healthcare, someone's life might depend on it. Even if you have history with above, doctor will decide to save budget on you, and you will need to do that checks privately. Don't argue with them as they can go quite low. -But they will happily copy results you made in private, without follow up. If you have any health issue, skip this GP, you can find better one for sure or go directly to Specialist and handle stuff there. Don't waste your time and insurance money. Na shledanou! EDIT: after receiving reply below, I must add that I do live quite healthy for my age, have good BMI and active life. I do agree, healthy lifestyle is more important than lab checks, so why did someone from your side persistently called to come and do ''checks'' if not to do checks? Aren't you the one living from them? :) BTW under the link you shared: ''examination of the concentration of fats (cholesterol and triacyclglycerols) in the blood.'' :D So why all values were not checked? Although I am patient at you, I would gladly pay extra to check triacyclglycerols and the rest, that I have under observation since 2018, as it's such a problem for you to use your budget. Albumin and blood in urine is part of basic test as well FYI, but was not performed. To my knowledge, you only checked basic-basic KO as no other result was shared with me! Hint, your (current) lvl of communication skill and attitude towards patients can be seen from your comments on feedbacks here as well. I wish you all the best in identifying points for your improvement, hence the reason for reviews. We all want to improve, right? Plenty of space for improvements! Cheers!