Radýs Interiors Ltd.

I would like to thank Radýs for the offer and perfect communication from signing the contract through to implementation. We appreciate the comprehensibility in the negotiations, the speed of execution of the order and the quality of work done by your employee on 10.10.2019. Thank you, Zdenek and Iveta Pyszek

From the company Interiéry Radýs, we had complete office furniture made for seven rooms, including a meeting room and a reception room for clients. The event was big and fast, it was necessary to assemble the furniture in two days, which was handled without any problems. The way in which the company struggled with the aesthetics of furniture for the ancient dormitory in Prague 1 is truly unique. So, from our side, complete satisfaction with both the delivery and the quality and price.

I first used the Radýs company to make cabinets for the hallway. A total of five nice pieces. Everything went great, even the fitters cleaned up beautifully and everything was very fast. That's why I've used this company a total of five times, always for my new ideas. Particularly striking was the closet under the stairs with a sliding shelf system. Everything went great. I have nothing to complain about. That is why I recommend the company.

I can only recommend the company. Preparation and assembly went well. A few days after realization, we discovered a few things to claim, but the company responded very well. Everything was quickly repaired and resolved to our satisfaction.

The approach to the whole implementation was very professional. We only wanted a standard built-in wardrobe, but compared to other companies, I felt like a client on the first visit and not just a customer. Everything was described and explained to us in great detail, the calculation provided was absolutely accurate, even if the installers had to deal with very uneven "terrain", both the floor, ceiling and walls. The focus took place on the third day after the first consultation. After paying the deposit, the cabinet was ready and installed within a week. I really didn't understand that anymore. And for relief - the fitters brought their slippers so that they wouldn't step on us by accident, they cleaned everything up and finished it after finishing the work. For me, he gets such an approach 1 *, moreover, the price of the entire delivery was more than favorable. We continue to work together, this time with really big atypes, but we really like the visualizations we received. Other implementations also went very smoothly, although minor problems arose, but the very active approach of the company usually solved these problems by the next day. The atypes were great, but even so, the work was very successful in the end. We are really very satisfied and for a very favorable price we got from our very vague assignment, exactly what we asked for.

So that there are not only praises, I will also share my experience with Radys, especially for potential customers. It was a custom kitchen order last year. Our first meeting regarding the design of the kitchen with Mr. Úlehlá (he no longer works in the company) went extremely well, then it was just a matter of fine-tuning the details by e-mail. The implementation was planned for November, everything went well, although at that time there were some things that we chose, they were replaced by another variant, but I did not see that as a problem. So it can be said that I was satisfied with the design after the realization of the kitchen. But that would probably end the list of positive evaluations. When taking over the order, one pull-out was missing, which we were promised to deliver approx. 15.1. It happens, I still didn't see it as a problem, especially at a time when it was difficult to get materials and everything was delayed. After several emergencies at the end of January, we were promised that a technician would arrive at the agreed time. An hour before the technician, he called out that he had an extension in the car, but that he didn't have time to call tomorrow. Sure, it will happen. The technician did not answer on the second, third day, or in a week, he did not pick up the phone, but he was demonstrably working on it. After another urgency that we still do not have the extension, the technician called at the end of February that he would arrive between 9-10 o'clock. At 2.30 pm came… calm down, cigar, mainly no rush. I didn't have the strength to say anything anymore, I just opened it to him and escorted him after 10 minutes. However, I found contact with the then owner Libor Veverka, and when I briefly wrote to him what was happening in his company, Mr. Veverka wrote me an e-mail instead of the expected apology such as "I would like to have your problems, solve some extension", then he continued to list his personal and work worries, which unfortunately had nothing to do with the fact that he got paid in advance for something and after 4 months it was not yet completely delivered. Recently, we had to complain about the pull-out of the rubbish bin, again the same history - yes, of course, I'll hand it over to the technician, who will usually respond within 48 hours. Ten days later, I was reminded again that no one had answered. Well, the icing on the cake was a non-functional appliance this week, when after previous experience, when XY employees pass the information and the result is zero, I called the Whirpool service line myself, where they were incredibly fast, the next day the technician would arrive at the end . They just wanted proof of purchase of the appliance (I have a SoD with Radys and some orders, not all accounts). I also ironically said to myself that it might not be a problem - unfortunately it was. According to information from the Commercial Register, the company Radys Interiéry was renamed, and at the same time a new company was established with a new executive and a new ID number. The name, employees, website remain, but don't look for this information. You have to guess and search alone in the OR. Obligations go, of course, behind the old ID number, where only Mr. Squirrel appears, he took all the documents for the orders, so if you are unlucky like me, you have to wait for Mr. Squirrel to return from vacation and send the document, because he apparently did not authorize anyone and no one else has access to them. Mrs. Hošková, who at first politely asked for a document, which she promised to send me with a smile immediately, although she did not have time to call me back within 1.5 days, that unfortunately it is simply not possible, for that she had time to forward an email where I complain, p. The squirrel who wrote to me that he is outside the EU, so he will not send me any document, and if I do not understand it, he is very sorry. I understand a .and I mainly understand that the behavior of the former CEO is absolutely unprofessional. Communication always started when I became uncomfortable. When you try it decently, it doesn't work. I was satisfied with the contract as such, so the two stars make the evaluation objective. The bitter taste remained non-communication only after that, I still had to call somewhere, find out, push, beg. This was completed by the arrogant response of the managing director. Now Radýs has a new executive, maybe it will be better. He is more willing to know, but he handles complaints "only out of good will", because from a legal point of view he can say - we are already a different company, we have nothing to do with it. So watch out.

Great approach, great design, they helped me with everything. This is how it should look like :)

Professional design advice, short delivery times since the work was commissioned, craftsmanship-free assembly and today little seen order in the workplace even after the installer leaves