REGABUS s.r.o. - Podnikatelská 565

Support service from the Czech Republic - complete incompetence and client orientation not heard at all! But from the side of Ukraine - well done girls! Helped, explained and supported. and from the crews ... It all depends on the stewardess, I tell you. If the person is adequate, then even if there is a problem in idle TV or a lack of rugs - the question, if not resolved, will be smoothed out by normal attitude and communication with the client. Sometimes such people come across that you want to knock on the windshield with your face, just the queen, no less. The human factor, gentlemen)

A very good bus, I advise you to have a TV with good movies and music and also a radio. There is a cool outlet. There is also a wifi, but it is not so cool, but you can send a message. The only negative is that it is a little crowded, but only a little

THE LOWEST SERVICE FOR A HIGH PRICE !!! I traveled by Regabus constantly and every time I am outraged by the poor quality of the trip. I'll start with the drivers on the Chernovetsky buses. It seems to me that the drivers of two crews in this direction do not understand that they are carrying people. They that pigs that bags that people - the same thing. I kind of understand that our people for the most part do not understand what quality service it is, but not to give people basic things for which they paid a high price and were guided by the company's promises is simply not respectful. And this: Wi-fi (not included due to traffic savings), air conditioning (turned off constantly to save), use the toilet, which is constantly closed and drivers allow them to use only in the most extreme case (in which I do not know), as well as the promised coffee and tea that does not exist. The swine attitude of drivers to passengers cancels your service and the reputation of your company for the umpteenth time. MORE FULL Nonsense. For the umpteenth time I have been observing the situation that people are sitting in Lviv, and their seats are already taken and people have the same tickets. WHAT IS IT LIKE? How much longer can this go on? How is this even possible? Shame on you? Last year, I was traveling from Prague to Lviv, and when we arrived at the train station in Krakow at 2:00 a.m., 40 people were waiting for us on the platform with tickets for our bus, when we had only 6 empty seats on the bus and all the passengers were traveling with tickets too. We stood with the proceedings with the participation of the police in Krakow for 2 whole hours, after which we could hardly leave, because people on the platform blocked the bus. Already dear Regabus, it’s good that a low-cost airline for 950 kroons started flying to Prague, because I’m extremely happy that I will no longer use your services for 1090 kroons.

10.4 Prague-Chernivtsi departure 15.15 from Zhelivske. The driver was rude to the passengers (don't tell me I'm in command here). Probably not happy with the large number of tires. gear (free): body armor, unloading, walkie-talkie, etc ... because they had nothing !!! I do not recommend this carrier!

If you need to get to Poland or the Czech Republic - I heartily recommend this company. At the most difficult time, during the Russian attack on Ukraine, we reached Prague with maximum comfort. The bus had both Wi-Fi and charging. Not unimportant, the company's support service worked and a live operator gave answers to questions. I will use the services again!