Sanitino - Moravská 1259

3.9/5 based on 8 reviews

Contact Sanitino

Address :

Moravská 1259, 570 01 Litomyšl, Czechia

Phone : 📞 +88
Postal code : 570
Website : http://www.sanitino.cz/
Categories :
City : Litomyšl

Moravská 1259, 570 01 Litomyšl, Czechia
M
Martin Kratochvíl on Google

Nesedí položky co mají údajně na skladu se skutečností. Stalo se mi to u 2 položek ze 3 objednaných. Položky uváděné skladem. 1 položka došla později a ta poslední vubec s odůvodněním , že nejsou schopni od výrobce zajistit. Přitom ji měli psanou na skladě. Komunikace o nedodání byla slušná. Příště budu objednávat jinde.
The items they allegedly have in stock do not fit with the reality. It happened to me with 2 items out of 3 ordered. Items listed in stock. 1 item arrived later and the last one on the grounds that they are unable to provide from the manufacturer. At the same time, they had it written in stock. Communication about non-delivery was decent. Next time I will order elsewhere.
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Micha Linja on Google

Objednávala jsem vanu a nějaké příslusenství. Vana přišla se zpožděním a poškozená. Naštěstí byla rychle uznána reklamace a vana teď přišla již 3 týdny od objednávky a je v pořádku :). Cením hlavně komunikaci, vše rychle řešeno
I ordered a bathtub and some accessories. The tub arrived late and damaged. Fortunately, the complaint was quickly acknowledged and the bathtub has now arrived 3 weeks after the order and it is fine :). I especially appreciate communication, everything is solved quickly
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Rudi de Boer on Google

Product besteld die de volgende dag zou worden verstuurd, na 16 dagen nog niks ontvangen, op mail reageren ze niet en als je contact met ze op neemt is er niemand die Engels, Duits, Spaans kan en verbreken en verbreken ze de verbinding. ze spreken alleen Tsjechjes. Bestel hier niks, zeer slecht bereikbaar en sturen je bestelde producten niet op.
Ordered a product that would be sent the next day, still haven't received anything after 16 days, they don't respond to mail and when you contact them there is no one who can speak English, German, Spanish and they disconnect and disconnect. they only speak Czechs. Do not order anything here, very difficult to reach and do not send your ordered products.
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Claudia Hoppe on Google

Ich habe hier bestellt. Lieferung war sehr schnell, Produkt gut verpackt. Leider entsprach die Farbe nicht meinen Vorstellungen. Somit habe ich den Kundenservice kontaktiert. War sehr nett und organisierte eine Abholung des Paketes. Geld kam auch sehr schnell zurück. Alles in allem bin ich somit sehr zufrieden mit der Firma gewesen und kann diese auf jeden Fall weiter empfehlen.
I ordered here. Delivery was very fast, product well packaged. Unfortunately, the color did not meet my expectations. So I contacted customer service. Was very nice and organized a collection of the package. Money came back very quickly too. All in all, I was very satisfied with the company and can definitely recommend it.
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Aneta Kořínková on Google

Před více jak dvěma měsíci nám byla uznána reklamace produktu s vyjádřením, že bude sjednána náprava do tří týdnů. Podotýkám, že nám byl "přeprodán" produkt, který daný výrobce nikdy nevyráběl (mám od výrobce i písemně). Od té doby obchod nekomunikuje, ačkoli již dávno uplynula lhůta na vyřízení reklamace. Nákup fajn, ale pokud obdržíte vadný produkt, pravděpodobně máte smůlu. Doporučuji rovnou zakoupit jinde, ať předejdete případným zbytečným starostem.
More than two months ago, we received a product complaint stating that a remedy would be agreed within three weeks. I would like to point out that a product that the manufacturer never produced was "resold" to me (I also have it from the manufacturer in writing). Since then, the business has not communicated, although the deadline for settling the complaint has long expired. Buy fine, but if you receive a defective product, you are probably out of luck. I recommend buying directly elsewhere to avoid any unnecessary worries.
S
Stanley Pechar on Google

They sent replacement part that didn't fit despite the fact that their website said otherwise. Shipping cost more than part itself.
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Kenny Glenn on Google

In general I liked, the problem is when you have to return a object.
Z
Z on Google

It started good but UPS forced us to select a pick up location (Amsterdam) rather than home delivery. It turned out their pick up location stopped accepting UPS packages so they couldn’t deliver and returned the package. It is 3 weeks we are still waiting for the taps. The plumbers are almost done and leaving the house but our bath tap is having an EU road-trip… sanitino does nothing but waits just like us.. so if you are in hurry this shop can be very risky. Edit: After talking to the customer service, we got our tap in a perfect state.

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