Servis Mercedes-Benz - Daimlerova 2
3.3/5
★
based on 8 reviews
Contact Servis Mercedes-Benz
| Address : | Daimlerova 2, 149 00 Praha 11-Chodov, Czechia |
| Phone : | 📞 +777 |
| Postal code : | 149 |
| Categories : | |
| City : | Praha Chodov |
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Ninja Gobi on Google
★ ★ ★ ★ ★ mercedes benz servis si každý rok zhoršuje
 mercedes benz service deteriorates every year
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Miluše Mažárová on Google
★ ★ ★ ★ ★ Byla jsem spokojená se servisem i s technikem.
I was satisfied with the service and the technician.
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Michal Čermák on Google
★ ★ ★ ★ ★ Na pokladně/ informacích arogantní a neschopný... To mi stačilo.
Arrogant and incompetent at the checkout / information ... That was enough for me.
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venta master on Google
★ ★ ★ ★ ★ Dva tydny dopredu domluveny a potvrzeny servis. Dnes jsem se na minutu presne dostavil, a arogantni recepcni mi “vysvetlila” ze muj prijimaci technik je na porade, a do hodiny bude asi k dispozici, a ze si mam zajit na obed. Rusit ho pry nebude. Nevim, o cem se radili, prozakaznicky pristup to urcite nebyl. Nikdy v zivote me uz do tohoto servisu nikdo nedostane. Pochopil bych u dacie, ne u servisu vozu za dve mega.
Service arranged two weeks in advance and confirmed. Today I arrived exactly for a minute, and the arrogant receptionist "explained" to me that my reception technician was at the meeting, and within an hour he would probably be available, and that I should go to lunch. He won't be disturbed. I don't know what they consulted about, it was definitely not a pro-customer approach. No one will ever get me to this service in my life. I would understand at the dacia, not at the car service for two mega.
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On Osma on Google
★ ★ ★ ★ ★ Neprofesionalni,neosobni pristup,predrazeny servis.vybili baterii pri odcerpani paliva.zadny vystup z diagnostiky pred ani po servisu.vymena baterie jinde za polovinu nabizene ceny v mercededu.nedoporucuji! Tahaj penize a kvalita mizerna.technik jen na telefonu,v patek od 15:00 mel padla :)
Unprofessional, impersonal access, overpriced service. Discharged the battery when running out of fuel. No output from diagnostics before or after service. Replacing the battery elsewhere for half the offered price in the Mercedes. I do not recommend it! Pull money and quality mizerna.technik only on the phone, on Friday from 15:00 mel fell :)
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Pieter Krajicek on Google
★ ★ ★ ★ ★ Řešil jsem záruční opravu na našem firemním S560 - kromě čistého a moderního prostředí jsem byl velice spokojen s přístupem a jednáním servisu, jmenovitě pak s p. Jiřím Vomelou, který profesionalně a ochotně se vším pomohl a vyřešil. Za mě skutečný Mercedes mezi Mercedesi:), děkuji!
Za f. FB invest
Petr Krajicek
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Pepa on Google
★ ★ ★ ★ ★ Rozhodne nedoporučuji! Po více než týdnu od on-line objednání servisu mi e-mailem sdělili, ze servis má plnou kapacitu, ať nejezdím. To je pro mě naprosto nepřijatelný přístup! Nechápu, proč tedy on-line formulář nabízí volné termíny. Vzhledem k tomu, ze jsem si zařídil pracovní program dle původně plánovaného termínu, je to pro mě problém. Když jsem se snažil celou věc vyřešit telefonicky, ne úplně příjemná paní na recepci mi sdělila, ze se mi do par minut ozve někdo ze servisu, abychom se domluvili. Ano, hádáte správně, neozval se nikdo! Opravdu zvláštní přístup.
Definitely not recommended! More than a week after ordering the service online, they informed me by e-mail that the service was at full capacity, so as not to drive. This is a completely unacceptable approach for me! So I don't understand why the online form offers free dates. Given that I set up a work program according to the originally planned deadline, this is a problem for me. When I tried to solve the whole thing by phone, the not quite pleasant lady at the reception told me that someone from the service would call me within a few minutes so that we could make an appointment. Yes, you guessed it right, no one answered! Really weird approach.
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jazz studio on Google
★ ★ ★ ★ ★ Worst experience ever. I have made 2 days ago a reservation for a truck with electrical problems and this morning when the truck got there they don't receive it because they can't find the appointment. I spent 2 hours this morning calling at 10 numbers and talking with a bunch of people who just passed me from one to another without solving the problem. I had to postpone the scheduled loads for repairs and they messed up my reservation. Also the staff was very rude and they even hang up the phone on me. I will make an official complain about this. DONT go there!
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