Servis notebooků

I really do not recommend this company, please be careful! I came up with a broken fan from a laptop, but instead of repairing it, which usually costs 700kc, they wanted to repair the motherboard, which should have cost over 3000kc without a guarantee that it will work at all. When asked if the fan is fine, the technician said that they did not even try it ... In addition, the fan was said to be disconnected from the motherboard ... The competition told me that R-pass clients come to them regularly with poorly repaired PCs. It's just a trap for people who don't know it and want to fix a computer at all costs. I warn you, choose any other company, but don't go to them!

I brought the laptop (acer predator 17 g-5) to repair with the error that it is not charging and that if they can not fix it, they told me that they will look at it. The next day they called me that there was a short circuit in the power circuit and that there was an 80 percent chance of repairing it but it would take about 3 weeks to run out of parts. After a month, I was told from the service that it could not be repaired and that I could come to the computer. When I drive to get it arrived so I asked that how it was with the 80 per cent chance and to my man in the shop said that he only said so that they have one together percentage of all corrections (so there counted even when changing the button on keyboard or whatever) and that it didn't comment on my particular computer and that he didn't even know what to do with the laptop that they were sending elsewhere. When I asked what exactly was a defect (there was only one sentence on the paper I got from the diagnostics that essentially repeated what I told them when I brought the laptop), he told me he didn't know exactly but they would send me an email tomorrow. Nothing has come. When I asked if it can not be repaired at all (for example, someone with better equipment) so they told me that certainly not that it is totally but that they will be very happy to help me choose a new laptop. So I brought the laptop to repair in Bratislava and in 3 weeks the laptop was repaired and I paid 1000kc less than they would ask here. Tl; dr laptop could not fix it, I took it elsewhere and there they knew. Apparently there are better services than this.

I bought two knives from them. The first one seems to be fine, except for the disk, it had considerable problems and it was necessary to replace it, otherwise the knife would run for about 5 minutes, after the exchange for the SSD it jumps to 15s. The second time arrived in order, of course the necessary reinstallation, but otherwise a bigger problem. Although it was said to be tested and fully functional, it arrived with a completely beaten and inflated battery. In other words, the battery is completely KO, unable to even light the LED. I do not see the purchase here so problematic, just reckon with the fact that the price is not final and it is necessary to make some self / domo adjustments and repairs. RAM modules, for example, give different ones and overall I would like to know what the technicians do there. I, too, did better at the age of eight.

Scammers. They sell scrap that they don't want in landfills in Germany, even for free, with the description that "EVERYTHING FUNCTIONAL". After the purchase, they play a dead beetle, do not communicate and do not resolve complaints. Bought 8 pcs of printers, functional only, leaked toners, waste. I DO NOT RECOMMEND

Unfortunately, I have to state my dissatisfaction with the ntb complaint. When you send a purchased laptop for a complaint, the defect, the solution - another piece is recognized and then you will at least lose the category of a more worn piece. According to the statement, everything is fine, this piece falls into category A. I just want to say that the claimed piece was really top and was included in category A. I can not imagine what a product classified as category B looks like. In the final, I found that the given they don't have the type anymore, so they rummaged through the waste somewhere and sent me a new laptop. Unfortunately, without the possibility of appeal. Therefore, I do not recommend the seller even though I bought two laptops here. And I pray the other one is okay. I can't imagine how they would handle a complaint! It is terribly easy to write that ntb bears signs of usage. But to what extent and by what is it measured ??‍♂️? I can actually say this at any time.

Unfair practices. I would not recommend this company to anyone, I will describe my own experience. I bought a computer that was full of dust after unpacking, the fan was loud, there was a clump of dust between the ventilation grilles everywhere, the computer was slow. After about 2 months, the computer stopped working. So I sent him for a complaint. The complaint did not acknowledge that the motherboard burned out of the power supply. Another PC has been running on the same socket for several years without any problems. They told me they would fix it for a certain amount. After more than a month, they announced that the motherboard was no longer in production and they sent me the PC unrepaired back. Cash on delivery package arrived for 2000 !!! (and the computer sent with all the components inside loose, so the set is broken) From now on, this company has blocked my phone number and is not answering at all. If I want to solve something, they immediately consider.

Unfortunately, I also have to join with bad experience, negotiations, but most importantly no correction. After handing over the computer to "professional" care, I had to contact the repairers myself as they were, more than a week after taking them over. The answer was to explain the defect, pricing and repair within 3 days. After another week, we called again and the operator knew nothing, however, she assured me that she would find out everything and answer, she did not answer. Later I found an e-mail that everything was settled. After picking up, however, I found out that the laptop was not working. I DEFINITELY DO NOT RECOMMEND FOR ME. again the fix is ​​in the "process".

The repair was fine, but the communication was really a disaster. I had to call several times and ask for some information. The promised diagnosis lasted up to 4 days within 48 hours and the repair within 10 days actually took one month.