SOLODOOR - značková franchizová prodejna

The worst experience you can have. Absolutely frivolous company. When concluding the purchase contract in October 2020, they set the door delivery time of 6 to 8 weeks. Only after 4 months did they deliver part of the order, with the proviso that they will complete it within a month. This did not happen even 11 months after the conclusion of the purchase contract. In addition, the supplied doors were mostly defective, lacked varnish in the grooves, various scratches and scratches. They were not able to respond to the complaint for the whole 6 months. Except for repeated written requests, they came to make a repair, after which the door looked much worse than before (a futile attempt to paint unpainted areas with a roller). They do not accept registered mail. After withdrawing from the contract, they were not even able to carry out the dismantling within the deadline they had suggested. It's funny when a business owner is so desperate that he has to give himself a positive review and thank himself for it. That, Mr. Roman Jančo, who are the managing director and partner of the company?

Dear future customers, I would like to share with you my experience with the company Solodoor - franchise store Olomouc. On May 10, 2021, I entered into a purchase agreement for the supply and installation of Polar 8 doors, including arched door frames. According to KS, the deadline was 8-10 weeks as a guide. The delivery took place on September 6, 2021, but unfortunately to my displeasure it was incomplete, even though I had ordered a door to a block of flats 80 / L + P, a door to 90 L + P was delivered to me, which really didn't work. I returned the goods after the assembly. This first experience lasted 18 weeks. After the telephone urgency (complaint), on September 16, 2021, I received an apology via e-mail that the complaint had been accepted and the door had been re-entered into production. Delivery date set for the 44th week (1-5.11.2021). I don't know what kind of complaint the seller was talking about when there were 80 at KS and 90 were delivered to me. It was definitely a mistake of the store and not a complaint. However, the door did not close even by this time. Subsequently, I received another e-mail about delivery delays due to delayed deliveries of materials by subcontractors. The next date was set for November 23, 2021, but the door did not come again. After an emergency, they arrived on November 26, 2021 and were installed the same day. So ordered 10.5.21 - delivery 26.11.21 - that means 30 weeks. I would like to warn you, dear future customers, about this store. At the same time, I think that it would be enough for this store to be up to standard (Ms. Engineer is helpful). I recommend not taking so many orders when it is not enough to control it. Montaznika have an excellent.