symetrie s.r.o.

I recently used the services of Symmetry, anti-decubitus mattresses were recommended for my mother (lager), a very kind and helpful staff. It helped me a lot. Among other things, I rented an adjustable bed, which was delivered to me the very next day, after ordering. I am very satisfied with the services of this rental and shop. I recommend it to everyone.

Fast at a reasonable price to home and with assembly. When you get in after an accident do not try the perfect service.

I was looking for tools for my grandmother, this company was recommended to me by a friend. The staff was very helpful, they gladly advised me. The required things were immediately in stock, everything was resolved quickly, I can only recommend.

Unfortunately, I have to warn all potential candidates about the vile and insidious actions of employees from the store in Brno, when they promised us at the beginning of the week that they would bring medical beds for our seniors tomorrow they can't bring the beds and that they will also come for the bed we have from them and a poor old man is lying on it. Everything is paid and, in addition, the deposit is honestly paid. Last week we were lent a damaged and unusable so-called mobile toilet turntable, where they wanted a deposit of 1000 CZK !!!! CZK 600 per month totally overpriced and in poor condition, yesterday we returned this, I was in person at the store in BRNO, only the deposit was returned to us, no excuse for anything else, CZK 600 flew out the chimney. In addition, none of the employees mentioned that they would not deliver the promised and ordered beds to us on Friday, on the contrary, in a phone call this morning, the Symmetry employee assured me that the beds would be delivered in cash on Friday, April 23, 2021. For us, this means that the whole company is sitting on the phones and looking for spare medical beds literally from hour to hour for helpless clients who expected delivery tomorrow and we would have to disappoint them, which we do not want to allow. I am very shocked by this experience and how someone can behave inhumanly and behave, under the pretext of meaningless arguments. They are said to be the best in Brno, so in deceiving consumers they certainly are. I DEFINITELY DO NOT RECOMMEND.

We were looking for a medical device - a walker for Grandma. Very nice and helpful behavior, the aid is thoroughly explained. I can only recommend

I highly recommend this company, the professional approach of sales assistants, the willingness to explain everything and advise when buying a positioning bed.

Sometimes you get into a situation, although you don't like when your loved ones or yourself need help. And when it goes so far as to require a wheelchair, it's great to find someone to guide you, advise you, discuss it, and smile at you. Thanks so much for being here, I can only recommend ?

About 1.5 months ago, I bought a used adjustable bed from this company. When I bought it they were nice there and I left satisfied. If I had written a review then it would have sounded different. I chose my own as the transport. Because to the place of residence of my parents, where the bed was primarily intended, the price of "their transport" was only 2350 CZK. But what surprised me was that I was charged a handling fee, for which the warehouseman brought the bed in front of the establishment. I had to load it myself. Well, I brought the bed to my parents by my own transport (but not until one and a half months after the purchase), and in the end the bed did not work and was unreliable. I'm quite a skilled electrician and I found the fault very quickly (broken cord or "heated" connector, after all, the source and all the electronics are very current. I went to the store again, but I came across arrogance, reluctance and unfriendliness. inserted the lady, with whom I did not even start dealing at first. I wanted to agree on the loan of the components I selected, which are probably defective. 3 hundred ". But that I saved over 2000 CZK somehow did not accept it (of course I do not count my time and work with this saving). And the fact that their transport and assembly is expensive did not want to hear. Well, we did not agree. (to my parents) so they send someone, and she hasn't forgotten to emphasize twice that if the service trip is unnecessary, I'll pay for it, she just made me a "jerk". Unfortunately, I will not do it and I cannot do it. Finally, I would like to edit my review: But I kept the original text. After clarifying the differences of opinion and calming the emotions, we finally agreed to my satisfaction after a few days. I was really lent free of charge to components that may be defective. (No refundable deposit was required). By trying to replace these myself and eliminate the defect, I am a service technician myself and I know how it goes at the service and the "exit of the technician" is the last option. So in the end everything turned out OK. And did I really have to do wrong? Probably not! Tribute sometimes a scythe falls on a rock. Maybe it would be worthwhile to have a network of "related to the organization" in the individual districts (where they supply their products) = maybe it would also be competitors who would be willing to take a surprise in the given district and locate the defect.