Sys-DataCom, s.r.o.

I would like to take this opportunity to praise the technicians who work on email support. As a dependent player, I am very dangerous to my surroundings when logging in to Playstation network services does not work for me. Unfortunately, this sometimes happens, and it's not the fault of the provider, but Sony, when they don't want to receive the sender's IP address and so they have to reset it manually, which they ALWAYS did to me within a few hours and I didn't have to hurt anyone. (for rapists it is, of course, an exaggeration). I hereby send a great compliment to the technicians. They arranged it for me around 9:15 pm, the gentleman on the infoline was also very nice and tried to help. Which unfortunately can't be said about some others :-) Thank you very much again. The whole thing was settled on Friday, June 15, 2018 in the evening.

The 5 stars belong to the technical support that has dealt with all the problems that I have been spewing on them from the left / right over the last few years as an avid player. Unprecedented response engineers, always pleasant agreement and quick solutions. Ladies and gentlemen, sys-data employees, thank you! No kidding, I became the target of my friends' quirks because I often poem about you. And in the least I do not regret it.

Instead of solving the problem, Mr. Cihak is seemingly joking, if he is not affected by anything. Instead of calling and resolving, they will send you an email telling them that management is working at night, which is quite what they want. Maybe he would benefit from a night's sleep and during the day he would finally do something for a company that behaves unprofessionally, but the gentleman, such a shop ... Someone interested is happy to send you communication, so you can make a picture of yourself. Conclusion: drive intetnet worked, now I am experiencing crashes or a slowdown to almost 0. The fact that the drive company without any notice started sending an invoice for the amount of 100Kc higher, I managed to solve it after a few weeks. Now it feels like Mr. Cihak is kidding, which I hope, otherwise I would have to regret him suffering from such a serious disability. So make a picture of whether you want to deal with this in the future as well. I choose a future change of supplier, these have behaved as they may know.

The best internet provider. We have the optics from them and it flies great, where the competition is going - I can compare, I had both UPC and O2, but this is a different song. I pay for a medium tariff of 300 with television. Internet stable, without outages - and at most at night and per minute. In addition, they have extremely willing technical support here. Most of all, don't spoil! Edit 5.9.2020: Until recently, everything was fine, see me rated above. However, the last two to three months have been incredibly pinging. They are constantly making excuses for support, and when they have apparently run out of arguments, they have chosen to ignore me. I have a hundred appetites to go to another provider. All the while, no one bothered to come here and try to look at it. What about the fact that they got screens from me where the jitter is clearly visible. As well as a video where I compare the results with the competition. Still just excuses. I probably think that I pay for the internet for the whole year in advance ... Edit 6.1.2021 - So it looks like after half a year the internet is finally fine. I had a lot of patience. I am glad that since Mr Cihak took up the problem, it has moved somewhere and he has really tried to solve the problem. However, if it weren't for my pressure, when I tried very hard to find out where the problem was, I am afraid that I would still be on the same page. Because they kept telling me that everything was OK, even though it wasn't. Which Mr. Cihak subsequently admitted to me in the e-mail, so in the final it turned out that I was right from the beginning. However, as I said, many thanks to Mr Cihak, and I am glad that everything has been resolved in the end. I give back 5 *, but I hope that next time the reaction will be much faster and my arguments will not be refuted. Thanks again!

THE WORSTEST internet provider, absolutely unprofessional and arrogant approach. Every other day we call for support, because for the last 2 months the internet has been down and has been down for an hour and a half. The support is absolutely catastrophic and since it is provided by an external company, they will contact you in a few hours or even days at the earliest, and the solution is that they cannot help us with the problem, because we have our own router. It is a pity that as much time as this company invests in excuses and ignoring, they do not invest in the functionality of the services provided, their customers and in helping to solve the problem caused by their mistake. Edit - contract number: 60531 - the notice has already been sent to you !!!

The most sophisticated customer line, evident quality CRM, immediate remote detection and control of the end device during a call with the operator, then arranging and confirming the service deadline via SMS, all in a flash. Very PROFI technicians for the Beroun area, machri. The quality of Wifi connections and lines has been stable for more than two years. Absolute satisfaction. Kez would also have optics at BE. Thank you Sys-datacom.

The worst ISP I've ever seen and heard! Absolutely unprofessional approach. 15.2.2022 they installed the internet for me and the next day I called with the problem that the internet is unstable. There was an outage about every hour. I was told that someone would start working on it, fix the problem, and that someone would call me. Nothing changed at all even when I called every day .. (no one ever called me) After a week of somehow testing the quality of this absolutely low quality internet, I called that the internet from Sys-DataCom, s.r.o definitely DO NOT want !! Someone told me that I had to withdraw from the contract in writing, so I wrote a written notice and sent it by letter. Of course, no one let me know anything. When I tried to call again, if they would come for the device or what would happen next, again someone just told me that they would contact me .. So far no one has called me !! I haven't used the internet since the first week and it's disconnected. - I do not recommend Sys-DataCom, s.r.o !!!!!!!