T-Mobile Značková prodejna

Employees almost always provide false information, and in most cases, something goes wrong when modifying contracts (they usually add extra without our consent) ....

Very bad attitude, helpfulness none. The one who caused the problem hides in the office rather than solving it. He leaves a colleague who's arrogant. It shows that he is not trying to solve the situation. But all the stars belong to the operator who helped.

I wanted to get a service here for 24 months, but the arrogant and unpleasant behavior of the lady in pink tight dresses discouraged me. It would take a slightly different approach to customers, less haughty and arrogance.

A catastrophic, absolutely misguided statement by a T Mobile employee. Parents should be very careful when setting up a tariff for children. T Mobile basically does not monitor these inflation and then there are several thousand invoices for payments tel.

Terrible today, we visited this branch for the last time. Absolutely unpleasant young lady or young lady. She absolutely did not understand our problem, unsympathetic, lack of interest in solving our problem. In front of us, a gentleman who was also very unsympathetic to a completely indifferent approach, it can be seen that she only wants to unwind the shift and she is absolutely not interested in the problems that customers come with. Such a person has nothing to do there.

Today my wife and I visited this branch because we wanted to change the tariff. The lady shouted at us through the shop that we could go to her. After communicating our requests, Mrs. almost scolded us that we did not know the tariffs and said something about 93 combinations of possible tariffs. (to study everything honestly before the next visit). She kept telling us what options we had, which unfortunately did not happen. Then she tried to change the tariff in the app and said that she could not, but unfortunately did not know the reason. Even her absolute ignorance was not enough to start behaving at least slightly decently. Even behind us managed to shout with my colleague that we probably misunderstood (unfortunately there was nothing to understand). On the other hand, I admire her for having managed, even in moments of total arrogance and indecency, to conduct personal conversations at Messanger. To sum up, thanks to this great employee at T-Mobile we end and we would never visit this branch again. Thank you!

I have visited this branch 4 times in my life and the first visit years ago, on the weekend, without problems, the lady was pleasant, she advised, there is nothing to complain about. Unfortunately, this ends the positives. About a year later I went there again, I probably got to some leader or something, or at least she behaved like that and her behavior in a word crazy. upset, he left the store. The next visit I prayed that I would not get to this arrogant lady again by the summoning system, I was lucky and I was served by a very pleasant lady. The last visit was worth it again. Again, I prayed that I wouldn't get to the arrogant salesman by the summoning system, fortunately I got to a colleague. Unfortunately, my enthusiasm immediately waned. I wanted to change the employee's tariff with benefits, there was a woman with me and her, and I explained everything to the lady. From the beginning she talked to me with forgiveness as a moron, rolled her eyes, she was not able to explain anything, I said I have everything in the application, then that I have a discount there, but if I don't want her, then nothing, I tell her I don't know about any discount , her eyes in the pillar again, well, she just deserved to be terribly scolded, but is it worth spoiling the day because of such people? And the top of it all was that when I came home, I checked what she set for me in the app, so there was no discount, I didn't have a wife in magenta, but I just had my teeth full, so I call the operator and of course I "nice" lady did not set. So, thanks to the operator on the line, I now have everything I needed and I thank the pleasant operator and I tell these nasty employees of the T-Mobile branch in Futur in Hradec, you better go to the factory somewhere to the machine, there you will not bother anyone with your annoyances then you will improve the generally bad impression of this branch.

Yesterday's visit to this store surprised me very much with a fast and professional approach, the bearded gentleman did a little perfect match for all the services at a great price. I really left very satisfied. No coercion or arrogance as I read in previous comments. Thumbs up for me.