UNIQA Pojišťovna, a.s.

Competence does not smell.

Overpriced insurance company !!! You prefer to go to CSOB poj.

Very accommodating

Professional approach nice behavior.

Very helpful and professional approach. ?

Willingness to solve the situation

I do not recommend this insurance company, since Axa and Uniqa merged, so it is a terrible problem to handle anything and they act terribly. I have been a loyal customer all my life, but now I can't handle the legal termination of the contract for moving to another apartment for 3 months now. I sent them a new tenancy agreement, a termination from the apartment, a request to terminate the contract and nothing can be settled with anyone. The operator will tell me something other than what she will then write me an automated email, which will tell them that they will respond in 30 days. When I want to talk to management or someone with competencies, no one connects you and the result? That my household insurance contract will not end even after sending all the given documents, or for a legal reason .... and I have been living elsewhere for a year and I have a new contract for a new apartment with them. But it is obviously impossible to dismiss the old one. I am already so disappointed and disappointed with their whole approach to the customer that I will terminate all contracts with this insurance company AXA and UNIQA ... by the way, they will introduce themselves as AXA but then they have contacts as UNIQA. And if I want to solve anything, the problem is because they do not have access to the entire database, but they do not want to terminate the contract after sending all the documents. A decent insurance company will recognize the termination after a long time elsewhere and it should be enough to submit a new lease. None of this was enough for them here ..... and so far they have not returned the overpayment from this contract and the contract continues to run, so I recommend choosing another insurance company .... talk to none of the management ..... no contacts just Infoline and whatever I need refer me to a financial advisor who tells me the opposite of what the insurance company ...