Vladimír Dušek - pronájem montážních plošin

Because they are professionals

Prepare a lot of money for 30 minutes of work CZK 3,000

I greet everyone who visited this page to read the customer feedback. I definitely DO NOT RECOMMEND this company and in the following lines I will describe my negative experience in detail. It all started with the fact that this company was recommended to me by a chimney sweep. The chimney sweep met the deadline (June 29, 2021), but I was informed by Mr. Dušek's employees a few days before the deadline that they did not have a boiler, it was said that the warehouse was closed. The chimney sweep did not have many free dates, so I had to overcome the fact that I would be without hot water for a few weeks and have the chimney lined despite the absence of the boiler. The boiler was installed on me on July 12, 2021, but I could not take time off work that day, so there was a subtenant with the plumbers. After the first day the gentlemen worked there, after arriving from work, I found out that without my permission they had taken away an old and still functional boiler for scrap and damaged my wall (see photo). I asked them to connect the condensation hose to the sink, but they connected it to the sink in the next room. They explained to me that they couldn't connect it to the siphon, that it wouldn't leak and destroy the boiler, but no one was able to tell me why they didn't put the one they put in the sink instead of the unsuitable siphon. They also arbitrarily took my siphon from the sink, it's a hundred crowns worth, but how can they afford it? The next day I was informed that they had installed the wrong boiler there and had to replace it with the right one. This was followed by long months of tugging at the old boiler / boiler replacement and getting my thermostat plugged in (I bought the thermostat later). When I contacted another Junkers boiler service to connect my thermostat, they explained that the invoice was not a warranty card and that no one would attach it to me. This was followed by contacting the Czech Junkers office and demanding a guarantee certificate, I had even contacted the CTIA, but in the end it was not necessary. I did not receive the warranty card until March 11, 2022, the thermostat is still not connected, so if I did not have a fireplace at home, I would freeze. I have the thermostat connected from an external company working for Innogy and I will not have a faucet installed from this company after this experience. I am outraged by the low quality of service.