Woltair s.r.o.

Absolute amateurism, they have been installing a pump in our country since May and it is not handed over until the end of September. About 50 people have already taken turns with us, they often call to come and in the end they don't even show up. It is now getting cold, the boiler is canceled and the pump is still not running. If you want to save your nerves, I definitely recommend choosing another company. During our order, they managed to rename from Topíte.cz to Woltair .... well, we are still waiting for commissioning ....

I do not recommend the company, it is unserious, they provided me with an offer that I used properly on time and then they wanted more money. They can't be trusted! Choose another company instead!

Well, what to add. The assembly was carried out from 11.10 to 15.10. So first the very crazy behavior of the fitters, they drove a few hours later, they didn't catch their job, then arrogantly said from one of them that they just wouldn't make it, etc. Then they somehow got together after a phone call with their superior when we said we'd send a Czech business inspection, etc. The boys who came assembled the heat pump are their externs (by the way, very nice guys) Nobody brought us the heat pump before, so the boys sat here for half a day and waited for the workers to arrive at the heating system. Well, if it somehow happened, despite the fact that we had to figure out where to lead the heating pipes and that we had to buy heating for the bathroom and the toilet, which they did not count on, then two bodies do not heat us. After a month, a technician arrived, said it was probably clogged here, and left. They should have come a week to do it, but they say they have a sick technician so they won't come. No one has spoken since. They still urge to pay the rest of the money, but they don't do their job to fix it for us. I guess that in the summer, for example, someone could finally come to the heating, right? Especially since they changed their name and stuff themselves into the world ... with this approach, they probably won't make it far. I have not recommended this company to anyone and I will not do it. It's really crazy and unprofessional from them. I regret this step to go to this company and I regret their externals, who also have their opinion on how we had fun.

On September 3, 2021, we decided to purchase a heat pump. Woltair's sales representative, Mr. Svárovský, arrived, willingly explained everything to us, and announced in advance that it would be within about three months, because everything had to be ordered and imported from Germany. The contract was signed in two weeks. And in two and a half months, the heat pump was installed. We knew it would take three days in advance, so we were ready for it. Installations, heating and electrical work were perfectly coordinated, the gentlemen worked with a smile. They also patiently explained to us everything that interested us. When I asked the skilful heating engineer (unfortunately we don't know the names) the next evening if he was sorry that it was evening and he was still working, he just said that he didn't mind and that he liked the job a lot. I believe him and I'm very glad we chose Woltair. Ladislava Zajíčková

Hello, the installation of the heat pump, except for communication, took place without any problems and the first year of operation supr everywhere heat was trampled without defects. I report a technician arrives sometimes it takes three weeks to bury and reset the electronics and sometimes they change something and the heat starts, these repairs last a long time a week, but usually a few hours. again reporting a breakdown, waiting for a technician and as a bonus selected holidays and winter in the house! and still scrap for 200000 CZK I definitely do not recommend this company I am very disappointed

Hello, in September we paid a deposit for the heat pump and according to the technician, the installation was to be completed in October, at the beginning of November at the latest. We finally set a date for us from November 15-19, 2021, with the proviso that we will receive accurate information a month in advance. Despite several urgencies, no one has contacted us yet and we probably won't even drown at Christmas. We have closed the original heating since September.