AE Servis - Servisni centrum LG Electronics

2.5/5 based on 8 reviews

Contact AE Servis - Servisni centrum LG Electronics


U Svobodárny 2460/3A, 190 00 Praha 9, Czechia
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Matěj Beran on Google

Změna strany otevírání dveří na lednici proběhla úplně bez problému. Domluva se servisem na dobré úrovni.Technik přijel včas, měl milé vystupování a za 10 minut bylo hotovo.
The change of the door opening side on the refrigerator went without any problems. Arrangement with the service at a good level. The technician arrived on time, had a nice performance and was done in 10 minutes.
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Martina Štětková on Google

Naše zkušenost s opravou pračky LG. "Oprava vás vyjde cca 7000-8000,-" , je jasný že opravě řekneme ne a raději si koupíme pračku novou. Za 12 minut prohlednutí pračky (bez jakéhokoliv přetáčení, posouvání, které může být fyzicky náročné) si mladík naúčtoval 850,-. Pěkná sazba za 12 minut "práce" kde si potočil bubnem.
Our experience with repairing LG washing machines. "The repair will cost you about 7000-8000, -", it is clear that we will say no to the repair and we would rather buy a new washing machine. The young man charged 850 CZK for 12 minutes of searching the washing machine (without any overturning, shifting, which can be physically demanding). Nice rate for 12 minutes of "work" where you drummed.
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Lukáš Hartman on Google

Pokud mám problém s motorem na pračce v záruce a " servisák" Vám dá najevo, že to tím nebude po telefonu. Tak je buď Harry Potter nebo Jolanda!! Nehledě na to, že v papíru hledáte 3 vteřiny model pračky a dává Vám najevo jak moc ho zdržujete, rád si s pánem vyměním pozicí a pak uvidíme kdo bude nepříjemný.
If I have a problem with the engine on the washing machine under warranty and the "service technician" will let you know that it will not be over the phone. So is either Harry Potter or Jolanda !! Regardless of the fact that you are looking for a model of a washing machine in the paper for 3 seconds and it shows you how much you are holding it, I will be happy to exchange positions with the master and then we will see who will be uncomfortable.
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Lukáš Maytner on Google

Absolutně neprofesionální přístup. Přijel k nám technik změnit otevírání dvířek u lednice a při jeho nešikovné manipulaci se mu je podařilo promáčknout. Následovalo kontaktovní podpory, kde bylo vůbec snad nejtěžší se spojit s někým kompetentním - celou záležitost si předávali jako "horký brambor". Po asi 10 urgencích se ozval někdo z vedení a slíbil, že vše dají do pořádku. Nyní je to už skoro 0,5 roku, kdy už ani nereagují .... Pokud budete potřebovat servisního technika, obraťte se na jinou službu. Toto je naprostý TRASH
Absolutely unprofessional approach. A technician came to us to change the opening of the refrigerator door, and during his awkward handling he managed to squeeze it. Contact support followed, where it was perhaps the most difficult to contact someone competent - they passed the matter on as a "hot potato". After about 10 emergencies, someone from the management called and promised to put everything in order. Now it's almost 0.5 years since they didn't even respond .... If you need a service technician, contact another service. This is sheer TRASH
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Nail Ischakov on Google

Worse service provider in the world I would say. Had better service (actually picked up the phone after numerous calls daily over the past 7 days) in 3rd world countries. Makes it worse that LG as a large Multi-national company do not care that their brand and name is being so badly tarnished. Explains why Samsung, Sony, Panasonic, Philips are all beating them out of business. Sad really...
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Silent boy on Google

Worst service and very expensive
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Nina Thongnopratana on Google

Terrible service, not even worth 1 star.
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sia reshe on Google

The worst f***ing possible service. Time spent waiting for a master to come: 2 weeks. Time spent waiting for the delivery of some part: endless 6 weeks. The master was always late and always aggressively arrogant, the support personnel useless and dull. As a result 8 painful weeks without a washing machine, a ton of negative emotions and 5000 CZK paid. Damn you AE servis!!!!!

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