Apartmány U Šneka - Na Svahu 78

Pleasant environment, quiet location on the outskirts of Zelezna Ruda.

Very nice accommodation, great lady owner.

Great lady owner and beautiful surroundings.

Pension recommendable, beautiful place, cleanly, warm and very friendly owners.

Extra small rooms, including bathroom, ultra small kitchenette, twin beds (local theory is that a double bed is an extra requirement and must be reported in advance), with cleaning the room no effort was made, poor access to the 1st floor, where was our room, bike shed and garden okay, accessibility to the center great, the environment by the stream is great

Our second stay in the apartment For snail with the previous incomparable. I conducted a reservation via a web portal with accommodation. I have always had great experience with the portal - the price agrees, arrival and departure times as well, I can see exactly the room or apartment in which I will be staying and I have never paid a deposit in advance! Everything is different with Snail. After making the reservation, the owner called me saying he wanted to send a deposit of 500, - for a weekend stay by postal order to the apartment address, which I refused because I send everything via internet banking. He finally accepted it. I also sent an e-mail with proof of payment and all details. Week nothing happened and after a week of phone that the payment can not find. So again solutions where money is like. And I sent the payment correctly. For the next week the phone, that I changed something while on vacation and that she doesn't know what ... So I say I didn't change anything, everything is as I said. Well, a few days before staying phone if it then as true. So I say, yes, we will arrive around 12 o'clock, as stated on the website. And there was a fire on the roof. I got scolded slowly that they were not interested in this portal, that they had their own website to watch when I could arrive (arriving from 3pm on the site) and that the price I see there was also not valid your site. I was shocked by such behavior. Weekend trips we had planned since the arrival of 12 hours and now this. I was arrogantly told that even according to their website, the arrival at 3 pm did not know if they could make it. But that when I get there, I have to call, so they leave me the keys to the apartment somewhere. When we arrived at the place, the owner washed the car there and graciously accommodated us, so I do not know what the theater meant before. In the finals we stayed about 150, - CZK more than stated on the reservation, because the owners simply do not take into account, but I did not do it wrong. I was terrified of the apartment! It looks nice, quite new ... However, I am used to the fact that the apartment can cook basic food - so I stay there, I do not want to go to pubs! The equipment of the apartment at the top of the house was one pot, cutting board, about two knives, kettle + cutlery, mugs and glasses. A single cooker is also unusable when you want to cook only a slice of meat with rice - one just always gets cold. The sink in the kitchen was not, so we had to wash dishes in the bathroom sink. Very nice affair !!! The beds were separated, so we had to move it first, and then we found out that it was wiped only to the eye, I would have dust under the bed, so I had to wipe out. I just want to warn others who will book a stay through the accommodation portals that it is not at all authoritative. Then I do not understand why advertise on their site, if not respect their rules. This has never happened to me in another accommodation. We have been skiing with Snek once, stay was ordered directly through their website and it was okay. We had another apartment that was equipped normally. That's why I wasn't worried that something might be wrong ... but after this experience, I'm not going there anymore.

We were very satisfied with the accommodation. The room, kitchen and bathroom looked good and clean. We did not miss any dishes in the kitchen. We arrived in Ruda with mountain bikes, which we could keep in a lockable room. The owner takes care of everything to the last detail - in addition to the purity mentioned, even a perfectly trimmed lawn. :) The owner allowed us to wash the wheels with a garden hose. For CZK 370 per night, in my opinion, this is the top price / performance ratio. At Šnek I like to stay again and recommend it again in the future.

At the time of the visit a pleasant stay barbecue, pergola, excellent furnished apartments cleanly flawless. I highly recommend, quiet location