ASPEKTA Trading Ltd. - Rokycanská 1337/64

I have always been very skeptical about authorized service. Everywhere I just heard how expensive and unreliable they are and how this or that unauthorized service will be repaired just as well, but cheaper. I currently have experience with several unauthorized services, where I tried to repair my Mazda vehicle, which was in very poor technical condition. My interest was to repair this vehicle well, regardless of the price, because it has great sentimental value for me. The result was always the same. What changed, money flew through the air, but problems still persisted. In the end, I decided, as a last attempt, to contact the authorized service of Mazda ASPEKTA Trading s.r.o .. cars. The professional and helpful approach of the service technician Mr. Beneš literally took my breath away after previous experience. During the repair, more and more problems came to the surface that needed to be solved. The latest problem has always been physically shown to me, described in detail, precisely explained, and at the same time offered possible solutions. This approach may seem obvious, but I know from experience that it is not. Together with Mr. Beneš and Mr. Mechanic, we managed to eliminate all the mechanical problems that the car had and was handed over to me today, I dare say in a 100% mechanical condition. The repair took almost exactly four months, which at first glance may seem like a lot, but given the size of the repair and situations where the car literally threw sticks at our feet, this time is perfectly acceptable. The price of the repair in the final was significantly lower than I expected, including a four-month rental of a replacement vehicle. If at least half of the people working in the services behaved as professionally and helpfully as Mr. Beneš with his mechanic, the world would be a much better place. Thank you.

Receipt for warranty inspection in express time

Finally, I can also evaluate, because yesterday I visited the company for the first service inspection with my car. The staff is absolutely friendly (I've been to other services and I've experienced a 'Vite' style approach that you have a "defect X" on the car? ' . Everything is great here, an explanation of what will happen and the car, when it will be done, how much it will cost - in the end the price was about 75% of the estimated price. After giving an explanation of what happened on the car and what condition it is in.

I have only very positive experiences with ASPETKA. Mazda service, which I have visited for the last 3 years without error. All explained, deadlines were always met and the price was always lower than the initial estimate. I commend the service technician Mr. Beneš. The experience with Hyundai is also very positive. 3 weeks ago bought a new I30 and everything is absolutely fine. Documented service history and extracts from the last service inspection. Test drive and subsequent "paperwork" also without any problems. Car insurance under very advantageous conditions. Willing seller Mr. Grof.