Atrex s.r.o. Jízdní kola Brno - Gajdošova 4392/7

At Atrex I bought a new bike in 2012. After a year, for health reasons, I had the same company recommend converting the original bike into an electric bike. My decision to buy a bike at Atrex was a very good purchase. Already at the beginning they recommended me because of the terrain in which I ride, durable tires and tubes "Schwable" against punctures. My health has improved and riding on such a modified bike is a "drug" for me because I can manage routes on which I could not even think without my motorcycle. When a small strange failure occurred, when the handlebar was turned to the left side, the electric motor was turned off and I called for Atrex. Young gentlemen were very willing, even though I had a cell phone on a foreign network they called me and advised how an electric bike in the defunct village of Cazov, where the King of the Bohemian Forest came to help. They said what to do, it was a "contact", the wire I dried through and the electric bike was after this telephone board fully functional and I could continue to ride. Despite my health handicap I was able to go to Čerchov, Plešné Lake, Třístoličník and take other difficult routes. After some time I can evaluate. The advice and service of the company staff has always been excellent. Thanks to them, the bike works perfectly. I highly recommend this store. Martina professional photographer from Brno If someone does not believe and call me 735 086 620

I RECOMMEND!! In 2/2021 I used the free bike service. Great thing without worries and great satisfaction with the result. The bike rides like new four years ago :-)

Big selection of bikes in stock! We had to go over 600km for the women's bike, which was probably the last one in the Czech Republic for the model and size, but my wife's happy eyes were worth it. Helpful and helpful staff, I can only recommend!

Very professional approach to the customer, nice staff who understand their work, I highly recommend.

Today I was to pick up a bike for 90 thousand in the store and I don't know if the seller had a bad day or what, but anyway I was very disgusted with my purchase. He was not able to give me any information about the bike, I had to ask everything. It would probably suit him if I took the bike, left, and didn't want anything. And despite his negative attitude, I spent another 7,000 there on mtb shoes and a few extras. And the discount system they have on the website also probably doesn't work, because according to her I was entitled to a discount of 7.5 to 10 thousand and instead I got some 700 crowns ...... next time I wouldn't go there to buy a bike!

I have been loyal to Atrex for more than 20 years. Purchased bikes for the whole family and recommendations for friends. Always great satisfaction for everyone. Post-warranty service and benefits for loyalty. This year, after six years, the upgrade of the Scott Scale 2014 mountain bike on aluminum wheel 26 to the 2020 model. Purchased the carbon Scott Scale 910 2020 bike 29. Maximum satisfaction. The bike is very light, strong and fast. Successful design. I consider the complete mounting on the Shiman Deore XT to be a great benefit for the given model. I definitely recommend it for demanding "connoisseurs". The bike is without compromise! As we have already mentioned, it is completely equipped with one set, not from several types of sets. In conclusion, I would like to make an observation from my own experience, especially in the context of the customer to the seller. Yes, we expect from the seller (as it should be) min. a certain standard in approaching us, the customers. We can harshly criticize even the smallest details, but many times wrongly, because I often witnessed that the buyer himself was very unpleasant, did not understand the basic technical specifications of the bike, was a complete layman, but at the same time did not let anything be explained. And when it is the 150th customer for a given day, when the seller did not have time to eat, drink, etc. for the whole day, it is not easy for him either, even though he wants to sell goods as a good trader. I am a very demanding customer, I quite understand the wheels and I demand perfect services for my money, but on the other hand I try to be "normal". It's about people!

Satisfaction, I ordered a bike online, which I tried before. Everything went smoothly and I got a nice discount, the only thing they should improve is the warranty inspection, in my opinion they didn't look at anything even after my warning that no brake was whistling. Of course, she whistled even after the inspection, so I didn't even try to complain about it. I replaced the brake pads and everything is fine. 4 stars and only because of this trifle, otherwise I recommend.

Purchase of a new wheel for number one, perfect approach of the seller and subsequent installation of accessories for service. I definitely recommend and thank you