Česká spořitelna, a.s. - pobočka - tř. Míru 72

terrible service, incorrect attitude and poor banking

Pleasant and helpful employee of this branch.

The bank is very accommodating and helpful staff ... You can park in the nearby Afi Old Palace Free packaging There is also a 24-hour deposit ATM

Incompetent staff and zero effort to help. Never again

Česká spořitelna and flexi insurance. The biggest squirrel! When something happens to you, you slowly get nothing and, in addition, the lasting consequences you also get a few crowns. A couple of funny ridiculous miserable !! I'm crying about it. I trusted this bank. An accident happened to me with permanent consequences, so nothing. They gave me a few crowns. Fortunately, I have a lot of acquaintances and I will persuade them to cancel the Flexi insurance policies as well.

This is how I am just leaving the Pardubice branch on Třída míru. I think the cup of patience has just overflowed for me. Spořka is my first and only account until last week. I've always stood up for savings, even though I didn't quite enjoy the eternally dysfunctional George. Even after my student account ended and they started deducting CZK 100 for various fees, I stayed with my savings. I went to the mentioned branch in person to deal with these fees. I was offered two types of account. One is free but payments over the internet will cost me-I quote "in the amount of two five crowns". The second is for 100 CZK per month and in order to be free, I would have to meet two conditions, which do not suit me. Despite the warning that my friend and I will start a family, build a house and in retirement we will not want to live, so in the future I am going to use other services and I wanted to start one of them right that day, I was told that the account without any fees they can't give. I took it and said to myself that ten crowns for the payment would not pull me out. The frequency of ATMs in the country suited me. A few weeks later, my card expired, but the new card was nowhere to be seen. I don't know if there was a mistake on the part of the bank or the post office, because I moved, but in the end I agreed to pick up the card at the branch and I was told that they would let me know when he was there and the deadline is 7-10 days. After a week, nothing still happened, so in a desperate state (after almost a month without a card), I opened an account with Fia. And the difference? Fees no, very willing to approach and unlike the savings, they did not want almost any personal data, no information about employment or marital status, etc. I decided to keep the savings in reserve, but when I learned after two weeks of calling that the card he's been at the branch for a long time, it felt like they were making fun of me. And when I ask the ladies at the branch today why they didn't let me know, she couldn't actually find out when the card came in, that it wasn't shown there and she had mistaken the operator. And when I say when I leave that I will probably change the bank, that there is already a lot, instead of an apology, she told me that "it probably doesn't matter". So this is how Česká spořitelna values ​​its clients. Every mistake can be understood, and the time spent solving a phone call is like waiting in a doctor's waiting room. But that approach and that action! So thanks to the savings bank and thank you to the nice lady at your reception for the ice shower. I will definitely not use any other service with you.

Unfortunately, very rude dealings on the infoline. I subscribed for bonds at the ČS branch in Brno, where they behaved very well. I recommended the bonds to a friend who is deaf. I wanted to make an appointment for him at the branch in Pardubice. But it was not possible. The lady at the infoline laughed at me and kept asking for my birth number. Why is it necessary to tell a woman on her infoline of her own birth number in order to make an appointment for a deaf acquaintance? Česká spořitelna does not respect the confidentiality of personal data. He demands them pointlessly even in cases where it is completely unjustified. He has posters after Pardubice that he raises financial literacy, but he really only teaches people to tell their personal information to unnecessarily unknown people over the phone. It is no wonder how many banking frauds we have successfully implemented in our country, when one of our largest banking institutions teaches people this kind of behavior. Česká spořitelna also does not consider the hearing impaired to be equal citizens. The lady laughed at the fact that she was deaf. He is supposed to call himself. I called ČSOB, where it also offers the subscription of government bonds, and I arranged everything in a few minutes with a pleasant lady who did not want any birth number. ČSOB is right next door, I recommend turning there there. Česká spořitelna lost it to me on the whole line ...