CZC.cz - zadní strana

On Thursday I had to order a laptop charger, I was told it would come by Friday. On Friday I was told that he would come on Monday and nothing like that if he doesn't come today, I will cancel the order and go elsewhere. I've been waiting a long time and now that the online tutorial is waiting for almost a week for the charger is not entirely ideal.

I order almost everything only through CZC.CZ or Mall.cz I know that it belongs to one company :) But sometimes it happens that they have different prices :) I am satisfied with both :)

Last year we bought a laptop here for 20,000, which I was supposed to get for Christmas. I checked on him right away, he was fine. But I didn't get it until about a month later. 2 errors occurred after a few weeks of use (my CapsLock keyboard fell out on one side and a stupid wifi connection). I couldn't complain about the product because I had an online tutorial and I needed it. However, I informed the support under the product about the error. I received a response to the WiFi connection, not to the keyboard. Gradually, more bugs started to be added, there were about 8 of them in total (for example, the screen flickered, WiFi went out when I plugged in the battery, ...). In June, I complained about the product with a detailed description of the errors. After about 2 weeks I received an e-mail that my complaint was rejected due to mechanical damage (broken keyboard) and that I could use out-of-warranty repairs, but I have to pay for it. I thought he was talking about that clicking key that was already a defect when I picked up the goods, but when the product came to me, the keys were really BREAKED! I immediately complained about the product because the product was returned to me in an even worse condition before we bought it. The salesman told me he wasn't telling me, because he would give it back to me anyway. It is said that the CapsLock was just half broken and it happened during transport. But is it also responsible for the transport? Since then, zero communication. Other laptop bugs reportedly did not show up, but were fixed. I've been using the laptop for a few months now, and the old mistakes are showing up again. Terrible behavior, definitely NOT RECOMMENDED!

sometimes weird prices, weird price movements R7 5700x first in 7300 evening 7850 in the next days 7500, one feels like a pump

Big minus compared to the competition opening hours (closed on weekends), bad experience with the staff in the complaint, the complaint was finally recognized within the deadline.

I shopped here several times through the company, but they deal with complaints very strangely. In the end, they returned my money, but after three months. Staff helpful, helpful. The headquarters made complications.