Dodo for life - doors Sapeli Park Angel

My experience with this company is great. I would like to commend especially the staff, from the lady at the branch to the installers, they are accountable people in their places, their professionalism and helpfulness is no longer commonplace for all companies. I ordered the order on a turnkey basis, came to focus and even though I had most of the doors in a non-standard size, so it was not the only problem with the production and adhered to the announced date. During the assembly I had to make a complaint and although the situation seemed to be unsolvable, so they faced it and together we found a solution to my satisfaction. The door is beautiful and I can only recommend this branch.

I asked for the door to the apartment from several suppliers and the customer experience in this store was on a completely different level. Specifically, Mrs. Zdeňka Korcová patiently and simply explained to me all the essentials for purchasing a door, added practical advice and helped with the selection. She prepared offers within one day and always reacted very quickly to the required changes. The whole process of choosing the door, focusing and preparing the contract was lightning fast and we are already waiting for a new door. I wish everyone did their job as well as Mrs Korcová. Thank you!

I recommend avoiding the arc - in a word, unprofessionalism, completely unsuitable for prices and massive marketing. In November 2019, our initial visit took place, and immediately afterwards, a paid survey of a technician on site took place. When nothing happened for a month and a half, we were told that we had been forgotten - again, a visit and finally the conclusion of a contract. Nothing for another two and a half months! So again a reminder and again a confusion in the papers and competencies, followed by an apology. In April 2020, we lose patience, cancel the order and get our money back - no targeting fee! So we first send the proof of payment of the fee by post, but the envelope will come back. Then another visit to the branch, where we finally get back the fee. Of course, no one will return the postage to us - especially the incredibly wasted time and effort!

The Andel branch was willing to advise us, specifically Mrs. Stanovska patiently devoted a lot of time to us before we found ourselves in a really wide offer. In the end, the drained oak won (we were looking for a decor suitable for oak parquet and it really looks great together), we also advised to buy a rebate-free door and we are happy, they are much nicer than "normal", a magnetic lock is also nice. We have thick walls and thanks to the wooden frames we feel as if we are walking right through the tree :). The delivery was exactly on time, but the locks were missing, however, the company repaired everything on the spot within a week. Soon the children painted the door with crayons and when washing with water and a cloth (I did not read the instructions) I wiped off the top layer of oil, so that visible gray stains remained. Mrs. Stanovska not only advised us how to clean (with a polish) for cleaning, but she also provided us with an original oil free of charge, after which the door is completely stained. I recommend.

I was very satisfied with the company Dodo for life - helpful Mrs. Korcová, she explained everything to us and helped with everything. I can only recommend.

The door started to jam after a year. After an email communication, when we were promised an early reply, we received a reply after 2 months that the complaint is rejected due to wear and tear. Crazy company, never again

Disastrous, worst, hands off. Half a year after paying 10,000 deposits for the tiles, about a quarter of the phone calls to the store. Some lady always says that she doesn't know that she has a colleague (who, of course, is never there) and that she tells her, and then tells her to contact me. Nothing. I call again today, again a lady, the performance of course did not take place and whatever I asked about my order, the answer: "I do not know" Really worst, worst, worst company ever my previous experience with this subject I do not want to list.

Constant postponement of the delivery date, slippage of more than two months. We only found out that the door was not manufactured at all when we contacted the company ourselves shortly before the originally promised assembly date. After many urgencies and speculations, one of the six doors was defective (defect in the finish). Others were damaged during assembly - offended corner on the design door, beaten place about 1 cm long. The supplier obviously knew about the problem, as he inadvertently tried to repair it with sealant (only a slightly different shade and a completely different surface structure ...), but he did not consider it appropriate to inform the customer and let him do the damage himself. The door was handed over dirty (so the customer does not discover the defects until he takes a rag and a bucket and starts washing the door). The complaint was accepted, the door was taken to repair after several emergencies - and nothing has happened for a month now, after further emergencies, still vague promises that they may be repaired next week. Again, it is expected that we will be ready to take them over at any time, without prior appointment. We can only hope that the repair will succeed. And to make matters worse, about six weeks after the entrance security door was delivered, the lock jammed. All that was left was to call the locksmith's emergency to pay for it. According to the locksmith, this is a manufacturing defect. The locks are atypical, so the apartment is not how to close, ie other problems, nerves, worries, complaints ... To avoid annoyances, choose another supplier.