Douglas - Česká 169/17

Name: Douglas - Česká 169/17
Address: Česká 169/17, 602 00 Brno-střed-Brno-město, Czechia, 602, Czech

4.2/5 ★ based on 8 reviews

Contact Douglas

Address :	Česká 169/17, 602 00 Brno-střed-Brno-město, Czechia
Phone :	📞 +78
Postal code :	602
Website :	https://www.douglas.cz/ceska-17-60200-brno
Categories :	Perfume store ,

Česká 169/17, 602 00 Brno-střed-Brno-město, Czechia

Best Perfume store in Czech

L	Ladislav Vrchota on Google ★ ★ ★ ★ ★ Nejdrive mi prodavacka proda neco jineho, nez jsem chtel. S ujistenim, ze je to presne to, co jsem ji ukazal na fotce. Rozdil zjistila az pritelkyne. Druhy den jdu makeup vratit a vymenit, reklamaci vsak odmitli prevzit s tim, ze mam prijit druhy den, protoze ani jedna ze 3 prodavacek k prevzeti reklamace neni opravnena, to muze jen vedouci nebo zastupkyne. V drogerii, kde maji ceny vyrazne drazsi nez v e-shopu, bych cekal jinou uroven sluzeb - vzdyt za to si clovek priplaci. Navic jednani prodavacky bylo neprijemne, bez znalosti naroku zakaznika dle obcanskeho zakoniku. Doporucuji radeji prodejnu ve Vankovce, tam slo vse bez problemu. First, the saleswoman sold me something different than I wanted. With the assurance that this is exactly what I showed her in the photo. She found out the difference from her girlfriend. The next day I go back and change the makeup, but they refused to accept the complaint, but I should come the next day, because none of the 3 salesmen is entitled to take over the complaint, only the manager or representative can. In a drugstore, where prices are significantly more expensive than in the e-shop, I would expect a different level of services - you pay extra for that. In addition, the dealer's actions were unpleasant, without knowledge of the customer's requirements according to the Civil Code. I recommend the store in Vankovka, everything went without a problem.
V	Veronika Savkova on Google ★ ★ ★ ★ ★ Moc příjemné prodavačky, ochotně poradí a venujou se i když nic nechcete hned koupit. Very nice saleswomen, they will be happy to advise and take care even if you don't want to buy anything right away.
R	Roman IUCH on Google ★ ★ ★ ★ ★ Profesionální personál, individuální servis při nákupu, smysl pro detaily a pozornost k zákazníkovi. Professional staff, individual service when shopping, attention to detail and attention to the customer.
P	Petr “Abuelo” Buchal on Google ★ ★ ★ ★ ★ Už tím, že uvádějí jinou otvírací dobu, než skutečně mají nebudí důvěru??? Odbornost má tak jedna prodavačka za směnu? Just by giving a different opening time than they really do not have confidence One saleswoman per shift has the expertise
K	Karolína Bajerová on Google ★ ★ ★ ★ ★ Ač nerada píšu negativní recenze, zde opravdu musím. Parfumerii jsem navštívila mnohokrát a tato pobočka je, co se týče personálu, katastrofální. Natrefit na kompetentní, odbornou a ještě příjemnou slečnu se podaří asi tak jednou za 10 návštěv. Dále chápu, že v této době nelze zkoušet produkty z testerů na kůži, ale naprosto znechucený pohled prodavačky, když jsem jí požádala o vyzkoušení odstínu a konzistence korektoru štětičkou, bych vám opravdu přála vidět. A ne, opravdu nehodlám vyhodit 1200 Kč za něco, co netuším, jak bude vypadat na mé kůži. 9 z 10 návštěv je vždy opravdu velkým zklamáním. Na jednu stranu chápu, že je potřeba odfiltrovat velké množství čumilů, kteří přijdou z České, každopádně tohle není ta správná cesta... Although I don't like to write negative reviews, I really have to. I have visited perfumery many times and this branch is catastrophic in terms of staff. You will find a competent, professional and still pleasant young lady about once every 10 visits. I also understand that it is not possible to test products from skin testers at this time, but I would really like to see the saleswoman's disgusted look when I asked her to test the shade and consistency of the concealer with a brush. And no, I'm really not going to throw away CZK 1,200 for something I have no idea what it will look like on my skin. 9 out of 10 visits is always a really big disappointment. On the one hand, I understand that it is necessary to filter out a large number of snoops that come from the Czech Republic, anyway, this is not the right way ...
J	Jana Halabicova on Google ★ ★ ★ ★ ★ Ochotné prodavačky, ale co se týče informací o produktech a reklamaci, tak špatné. Přesvědčily mě na nákup řasenky dod Mac s tím, že se neobtiskne na víčko. Bohužel mylná informace a reklamace není možná. Takže mám řasenku za 800,- jen na vyplnění prostoru v kosmetickém kufříku. Helpful saleswomen, but in terms of product information and complaints, so bad. They convinced me to buy a Mac mascara, saying it wouldn't print on the lid. Unfortunately, misinformation and complaints are not possible. So I have mascara for 800, - just to fill the space in the cosmetic case.
P	Pavla Kratěnová on Google ★ ★ ★ ★ ★ The only shop with Jo Malone in Brno. Very nice and knowledgeable stuff who are able to advise on fragrances and makeup.
N	Nidhi george on Google ★ ★ ★ ★ ★ Disgusted with way i was just treated at JoMalone perfumes corner ,i went to try some JoMalone colognes ,Older lady staffs was rude and preventing me from using the tester card and asked me to sniff from the stick and i told repeatedly i wanted to try them on tester card, they were so rude and judgmental ,check the instore cctv camera footage around 16:10 , i want to know why do you place these tester cards on display ?? Customers are not supposed to try perfumes??? Very Disappointed. !!!!