SEPHORA VANKOVKA BRNO

Very nice saleswoman and especially a super lady from Brow bar, makes beautiful eyebrows and is very nice. I always leave very satisfied. ❤️

I go to this store often, unfortunately today a terrible customer service, I felt like a victim of prejudice.

Perfumery with a common assortment, corresponding to the level in the center of Vaňkovka. Helpful staff, nice equipment of sales premises.

Many thanks to Mr. Peter, who knows his and his passion for work indescribable. This is what a professional customer service looks like. Many thanks to Miss Monica! She did everything to my satisfaction. ?

Hello, I would like to share with my AMAZING experience that sephory ... I came to the stone shop in Vaňkovce in Brno (I was in the first place at the top) and first the nice young lady helped me find the product I was looking for, everything looked great, the real HOROR started when I came to the cash register .. the older lady offered me card .. I said I didn't need it, that I was in the top for the first time and they didn't plan to shop here often when she pushed me, so I made sure it was free and I nodded. She punched me in my cell phone to fill in the information .. she didn't care at all that there was a queue of people behind me ? when they were entering their personal information in a hurry and stress, it was very annoying, I didn't even want a card when entering the number and I realized by email that I would receive news about discounts and the like, I really didn't want that .. I was in the top for the first time! I don't even paint much, I needed one thing! .. when I saw how much more I had to fill in, I realized that neither I nor the customers behind me had time for it .. and I said politely and kindly that there was too much and that I was in a hurry .. She started pushing that I got it right away and so on .. THE TOP OF EVERYTHING was when she picked up her cell phone and began to ask ... when I didn't have to answer, she started shouting at me, "WHERE DO YOU LIVE?" That got me, so disgusting to ask for personal information of the customer ???? !!! YUCK!!!! I had a hundred appetites to just turn on my heel and kick out of the store .. since I couldn't find a similar product anywhere else, I decided to really convince her that I was in a hurry .. she angrily marked my goods .. I paid and left. NO ONE WILL SEE ME IN SEPHOR !!!

Great experience. At the last minute, I was looking for a trial due to the cancellation of the appointment at the make-up artist. I didn't really come with high expectations, but I was very pleasantly surprised. Miss Kája's absolutely professional work fascinated me. During the visit, I felt like I was a friend visiting. She regularly made sure that the result was OK and consulted me with everything. Her colleagues complemented the whole atmosphere perfectly.