EcuServis

The engine control unit left me at two fabia, I was considering whether to invest in an older car, but the lady at the infoline explained to me that if they didn't find a mistake in the unit, they would return it to me for postage. , the information was also sent regularly to the e-mail. I am very satisfied with the repair, the cars run like me again. Thank you

Thank you to Ecuservis for processing the order. Unfortunately, the control unit could not be repaired, but the company returned all costs, even paid the costs associated with the complaint and work in the service. Thank you very much for the settlement, a huge thank you to Mr. Zavřelová for her helpfulness and willingness. Thank you Libor Nedělka

RJ quick repair, fast delivery back from service. Possibility to choose the repair. After assembling the car, it drives like new again. Maximum satisfaction and speed. As well as regular information on the status of the order.

I ordered an ABS repair for my VW Golf and everything went perfectly. The courier took over the unit from me and since then I have been regularly informed by a nice lady about the status of my order. The unit was repaired in 4 days and even though I had a problem assembling the unit in the car, a technician called me and took everything over with me. Definitely recommend!

I chose this service because it has a page that will fix everything. I sent them photos of the unit to be repaired in advance and they confirmed that this was not a problem. I created an order stating that if there is a bad control unit I agree to the exchange and pay the full cost of the repair. After a week, I called something like they were on it. It was clear to me from the interview that they hadn't even seen it yet, because only then did I receive an email from the system that diagnostics was being done. I called two days later what was new. Again, I'll find out and call you back. Nothing again. Only system email unrepairable. I'm calling again. I would like to know why unrepairable, because I also agreed to replace the control unit, so why? Answer, I'll find out and call you, sir. An automatic email is coming to send it back to me. Of course, no one called. Unreal communication, a pure miracle at this time. One agrees to the repair to any extent, just let it be in order. You will never know if and what is wrong and why they could not fix it, because they have written on the website that they will fix everything. Are they misleading customers? I do not understand that. They didn't even offer that we have a new regulation, or a revised one, aren't you interested? Nothing! Total disappointment. I did not expect this from a reputable company. Individual failure? I don't know, a complete loss of trust for me and I believed them when I chose them before the repair in Slovakia. The only thing that honors them is that they didn't ask for money for what they did / didn't do. Only shipping costs back. I really don't understand this approach. Disappointment for me.

After two weeks they wrote that the control unit repaired, the unit mounted back in the vehicle the same mistakes, so back to the complaint and then it started 3 weeks still testing all the time, a few days, the lady on the line still around the same learned phrases, I finally worked on that the unit is not even repaired in Opava but they are sent somewhere abroad. Eventually, a lady called that they could not repair the unit and withdrew from the contract and returned the money to me, two days later another lady called to keep my unrepairable unit and send me a refurbished for a surcharge. I don't understand that if you can't fix what my RJ is for them. I do not recommend the whole wrong ...