eiffel optic - Bělehradská

For me cool, nobody was behind me, so the doctor had time to talk to me. However, they had a small selection of men's frames, and I finally saw them in the corridor.

Here we have a skilful and kind doctor who will always take good care of us. ?

Wonderful optics, a great team that will take care of you down to the last detail. I highly recommend ?

I am fully satisfied with the willingness, decency, understanding and all actions of the doctor and other staff of the facility in Prague Bělehradská. I'm a little sorry for the changes in the environment. Compared to the past it has deteriorated significantly. However, I give the full number, the service is really at the level ..

My experience with an employee of Eiffel optic in the Bratislava-Lamač Gallery, p. Horňáková was very unstandard. When I bought new glasses for my glasses she measured me dioptres. She ordered me glasses that were not the cheapest, but I wanted better quality ... When the glasses were delivered to the store, she told me by phone that I could bring my frames and the glasses would install a technician who only went there on the agreed date. When I arrived, they informed me that the technician was there the previous day and that Mrs. Horňáková had misinformed me. I left and waited for the next two weeks, when the technician would be back at the store to install the glass. When no one in the store contacted me, I called and I was told that the technician was no longer working for them. They offered me that some of the staff would install these glasses. I agreed. After arriving home I finally got to read the magazine. To my surprise, I found that with glasses I see much worse than without them. I returned 4 times to the store and asked for an explanation, P. Horňáková suggested that we write a complaint that the glass is defective and within 30 days I get a notification. I did not agree because I cannot be without glasses for 30 days, I need them every day to fulfill my work duties. The error was not in the glasses but in an unprofessional examination of dioptres, which was re-examined by another employee and found that p. Horňáková was mistaken for the whole diopter in both eyes. So she clearly p. Horňáková. Of course she didn't feel the need to apologize. They made another order that I’ll be waiting for the next week. Fortunately, her colleague thought to lend me cheap glasses on which were the correct diopters, so I will be able to work temporarily ... What to add, I think Eiffel optik should consider choosing the right and especially professional staff Eiffel optik Gallery Bratislava Lamač.

Unprofessional behavior of a Belgrade saleswoman who does not even deserve to be called optician sales assistant. 15 minutes before closing the optics she told me arrogantly after the long phone call she had to come next time she had a closed cashbox. Like sorry, but this really isn't my problem. If I wanted to choose glasses, I wouldn't say, but it takes about a minute to get a shipment! Next time it would take less arrogance and more professional pro-client behavior, young lady, especially to regular customers!

Tragic company - glasses and lenses for more than 17 thousand and grind the wrong distance between the pupils (PD) (although it was correctly measured by a worker). 2mm here, 2 mm there ... Complaint not accepted, according to the standard it is within tolerance, only regrinding of existing lenses so pig (see photo - the right lens is asymmetrically ground) that I could do better at home in a vice with a file. Eiffel Optic never again. (I've been wearing glasses for 30 years and I've replaced a lot of them, but this has never happened to me.) A colleague at work had the same experience with this company, as well as poorly cut glasses.

I'm sorry that I had glasses made here, from which my glass falls out after two years and I am not entitled to a complaint. They will be nice to you here as long as you jump on everything (the need for the thinnest glass, showing only expensive frames, etc.) I doted that I wore glasses badly (lower on my nose than when they were tested on me), that I didn't see very well through them, but I see that more people had such a problem here. So avoid the arc.