Eiffel Optic

Total satisfaction with choice, goods and even greater with staff. Thank you and my eyes even more.

Hello, I would like to share the experience with this store ... I evaluate for myself for 5 stars because of the satisfaction fact of the excellent ... Mrs. saleswoman smiled nice person although she was already in the evening was still pleasantly tuned and willing to help ... I wish there were more such people ... He is a man with a really big ... Thank you again for such a nice staff.

Educated and pleasant service, eye measurement as an ophthalmologist and a wide range of rims in various (and not at all exorbitant) price categories. The store is clearly arranged.

The store was visited by accident, I wanted to look at the offer of hoops. I liked some of them so much that I decided to buy them immediately. Until then, everything was fine, as I did not need staff to choose and make decisions. When I started to deal with Mrs. Saleswoman (big P because she is really just a saleswoman and not an optician or an expert I would expect in such a specialized store) selection of glasses, I came across a hardened recommendation of only a few variants. When asked about other variants and options, I was told by sighing, endlessly flipping through the catalog and running to the phone that I would not be told about other options. The same when asked about different thicknesses of glass, or (un) advantages and differences of plastic and glass glasses - I did not get a clear answer to anything, just fogging. Whether it was intentional due to the Saleswoman's reluctance to work or her ignorance. When I finally chose another variant at my own discretion and we switched to measuring my eyesight, I was not surprised. Mrs. Saleswoman literally told me that she didn't have much time for me and that she had a lot of other work to do. I was in the store for a little over 30 minutes at the time, I was alone in it and there were over two hours left until closing time. If the main job of Mrs. Saleswoman is not customer service, then she should not work in this store at all. She didn't forget to warn me about the time several more times in the next half hour. To make matters worse, she measured my own prescription glasses, on the basis of which she found out, resp. She should find diopters. However, when she folded the individual glasses into my measuring eyeglasses, I did not see anything. She told me that I have exactly these values ​​and diopters in my glasses that I came up with. But I didn't see anything through them. Reluctantly, she changed all the different glasses for another 30 minutes and just tried, through which I can see sharply. Here it was confirmed that he does not understand his work at all. So that after measuring your eyesight, she will replace your entire case of dioptric glasses until she finds the right variant? - I could have chosen that straight for the rim glass myself. In the end, Mrs. Saleswoman managed to hit the right diopters, and thus closed my purchase. If I didn't like the hoops and the price so much, I would have left this store a long time ago, because I have never experienced such an action. To make matters worse, when I came to pick up the finished glasses in a week, I came across another Mrs. Saleswoman (again with a big P, because unfortunately there was nothing else either). She had trouble getting up from her chair from the phone, and when she decided to find out what I needed after a while, she just handed me my glasses in a plastic bag and said goodbye to me. No proactive pro-customer approach, offer additional sales, nothing. She gives you glasses in a bag and doesn't even think to offer a case. Just so she can sit down as quickly as possible ... The first Mrs. Saleswoman was named Chalupská, I don't know exactly. I would probably say that the tribute of one of the staff is not under the cap, but apparently they all stand there for one bit. I do not recommend !!