Federal Cars, spol. Ltd. - Volvo

Super service, willingness, good mood and good people

Thanks to the seller Mr. J. Barvinsky, his colleagues and assistants. We bought a new car here and we were thrilled with their approach. If you are considering buying a car be sure to visit this salon!

Daniela Kloudová's great professional approach to selling a Volvo car. Thank you very much ?

I can recommend, service always great. Helpful and smiling staff from the entrance. Pleasant environment. Thank you.

We have a Volvo from 2006, so it has needed a lot of repairs lately. I absolutely recommend Volvo Liberec for one reason only - thanks to technician David Broz. This technician not only is absolutely comfortable and you can talk to him, but he really takes care of clients in a style that is not very visible in our country. They always like to help, advise and explain everything. We now had a car to replace a couple of parts and the repair should take 3 hours - about 17 hours. It never occurred to me that this was also a closing time, because no one mentioned it, even when they took us to the center of Liberec so that we wouldn't have to wait on the spot. The car was done about half past one. They didn't answer the phone at the front desk, so I quickly called Mr. Broz back to see if the front desk was busy and if anyone else could come for us. Unfortunately. And do you know what Mr. Broz did? He got in the car and came for us. He said he was weird that we hadn't picked up the car yet, so he was waiting for us. He did not know that we were taken to the center from the reception, he said that otherwise he would have called us sooner to arrange a pick-up, as they no longer have anyone there so late. I understand that at the reception they alternate and easily lose track, because they have already done us a service, because Mr., who normally drives people around the area is on vacation. I don't think anyone else anywhere else would do this. So thank you very much once again and I hope that someone will see this review and Mr. Broze will be rewarded for the incredible willingness and absolutely great approach to people who, unfortunately, are no longer seen. Thank you!!!

Professionalism, quality, a human-friendly approach and, most importantly, a smile, that is what adorns this company. In the last six months, we chose between different brands (Mercedes, Audi, Range Rover, BMW ...) when deciding to buy a family car, but only the VOLVO XC90 B5 met our requirements for safety, equipment and interior space, mainly due to commercial -technical approach of a sympathetic sales consultant.