Fincentrum Properties Ltd.

Unfortunately, I have an unpleasant experience with this real estate agency. In the beginning, everything was fine, the broker was willing and there was great communication. We were even selected as the first clients to be offered a booking contract, and since then it has turned 180 ° and the subsequent behavior is discouraging. We confirmed our interest to the broker, at 9 o'clock in the evening she sent us a reservation contract with the fact that she has time to sign at 9:30 in the morning the next day. The next morning, the broker called me when I stopped signing the contract, to which I replied that I would not be able to do this morning, that I had just sent the contract to our lawyer, who would contact her in case of further questions. The broker also asked for his number to pick up his phone as a matter of priority. The lawyer called her then, but the broker did not answer the phone. So we sent her an email with a few points to add, nothing non-standard and nothing we could not prove in the discussion. We did not receive any response from these brokers to these points, so I called her in the evening and I was told that the points were unacceptable and that they gave a chance to other interested parties. There was no discussion about this, as soon as we asked a question, we would rather contact other interested parties, just so that they would not stay with us. At the same time, the property was worth 16 million and the reservation fee was 770 thousand, which is not a small amount of money, and one wants to be sure that everything is correct and without risks before signing any contract. In this style, we lost the opportunity to buy a house, there were too many exclamation points, which did not try to explain in any way. And the second thing is that they offered us the services of some of their contracted financial advisers from SwissLife, who certainly could not give birth to interest as independent financial advisers and communication with him was very unpleasant.