Helena Mikulová - CK AKORD

Catastrophic behavior of the employee ck-arrogant and incredibly brazen approach - failure to provide the required information and threats of non-return of the unregistered amount paid - I withdraw from the contract and absolutely do not recommend -for minimal problem or question -You will be scolded and disgustedly explained that they will not talk to you nor your e-mails - do not answer, do not receive phones‼ ️

With Akord, we were on a trip to the Gardaland amusement park in Italy. And I have to say, never again. (14.6. Till 16.6.) Agency one big pruser. The delegate was confused, she knew nothing about the park, the opening hours, where she simply bought a ticket for two things. And worst of all, the agency works with drivers who don't think overhead. Along the way back to Prague, the driver refused to be replaced by his colleague, despite the fact that he was asleep and the passengers in the first row noticed. And after driving for about 6 hours, the driver got a microspan and crashed with us, despite the fact that he was told to take turns, but he refused. Unfortunately, the photo cannot be inserted, but just like that and we are all alive. And the problems before the spare bus came to us, but just horror. The delegate preferred to stay away, instead of giving hourly information about what the new driver was doing for us. So she ran away somewhere with us with her boyfriend. By the way, I'm not the only one I'm not happy with. Mrs. Mrs. Michaela Holašková is not a suitable candidate for a delegate's job. One sentence, a trip disaster only plus was an amusement park. (Drivers of a Suicide Band, Delegate Horror and Terror) I DO NOT RECOMMEND THE AGENCY! There will be better agencies.

7/5/2019 Heide park Praise: Guides: for being able to answer all the questions about the trip, for how well he informed why and why we have breaks. He was able to answer questions that related to other trips of the travel agency Akord, really thank you. Drivers: for safe driving, for the friendliness, order and cleanliness of a very nice bus. Park: we bought our son priority entries, for us it meant that he really managed to catch all, absolutely all the attractions several times. The laptop he got was not listed directly in his name, which meant that anyone could use it, for us the 45 euros really meant. He looked for the name of the attraction, it showed him how many minutes he had to enter, a really great thing. Rebuke: The travel agency relatively badly informs about the arrival times does not take note that the people who go on this trip are not only from Prague and the surrounding area. People who have to travel another 400 km unfortunately really need to know the time of arrival more precisely. even the main station is closed, which means looking for a hotel to sleep in. Especially when traveling with a smaller child. Everything would be fine if this travel agency wrote that this expected arrival is at 4:00, I'm certainly not the only case where in such a case I would not have to look for a hotel and the hour could already survive somewhere outside. I know the word assumed very well, so I gave a plus or minus an hour of the forum. If this travel agency really wrote arrival at 4:00 in the morning, I would hardly buy a hotel for one hour :( :( :(! Everyone would count on and reconcile. I hereby ask her to consider whether it is not better to exaggerate the hour of arrival than to underestimate it.

Trip to the Eagle's Nest and Königssee This is perhaps the worst travel agency I've ever come in contact with ... Although her mother said that she liked it, that the travel agency reminded her when the departure date was. Ok ... But that's all positive. The guide we had on the trip was quite tragic ... On the bus he handed us leaflets (one in Czech and one in English - for two places), he said a few things I knew (and I had asked for the place before did not care) and then he told us some other information that was not related to the trip at all. He clearly killed time by crying ... Review: If you write an ode to the travel agency and add 5 *, you will get the answer: Thank you for the beautiful evaluation and we are glad that you liked the trip. (Or something like that.) In case you complain about something, you will experience scolding from a lady who can't even sign under her flowery fruiting bodies with many coarse flakes. In short, the answer is as follows (punctuation is added): What you write here is not true. / You're lying. / You are providing false information here. --- The bus was on site on time. --- There is only praise for the guide, so I do not understand what you are writing here. --- The organization was fine. --- Everyone praises it. (Everyone - except for the other twenty people who complained about the same thing, right?) Etc. The lady wasn't there and she relies only on the statement of the guide, so you're the idiot who knows nothing about it, aren't you? You just sat there all that time and were forced to listen to it ... In my opinion, the behavior of the lady she is writing off is not right. I understand that someone can't stand criticism, but kick your feet in all directions? Like sorry, but I'm not curious about this. And as a bonus at the end: CK WILL NOT IMPROVE ANYTHING (statement of the TA itself) !! But otherwise the trip (meaning the place) was nice.

You can rely on this tour. The bus is comfortable, the conductor is super, she told everything in detail. In one phrase - the trip was a success!

I went on two sightseeing tours and always had a great experience and explained the history of the object

I have nothing to complain about. Peeing breaks every 2-3 hours. The bus was comfortable, no old actress. Narrow center with a guide and then a half-day break, free program. If you wanted, you could pay extra for dinner (€ 17), which she praised to heaven on the bus, but ... don't expect any Italian cucina casalinga. On the other hand - you won't find a cheaper restaurant anywhere in Venice. Take the opportunity to meet your fellow passengers at the table :-) Departure from Venice in the setting sun only enhanced the experience of this beautiful city. Arrival in Prague on time - according to instructions.