Hotel Intourist Praha

Very unpleasant staff. The stored suitcase was dug up and eaten toast, baguettes bitten and soiled clothes. At breakfast a security guard, a horror. Not Vickrat. The pictures do not agree with reality.

This "hotel" is a hole and a bedbug. There are no signs. The entrance is closed. After a long wait and constant attempts to contact the door was opened by a bartender. He said that there is no information about our reservation. They began to understand. He called the owner. He confirmed that there was no reservation. But despite this, they can settle us. When we went to check-in, they found our reservation after all. When asked to show the number for which we pay, they said: "Either pay, or get out of here." Those. they refused to show us the room before payment (why it turned out later). Moved to payment. The price was raised, 372 euros instead of 349. Paid. Let's go look at the number. The room does not match the one booked. The room was disgusting. The room had a double bed, a bunk bed and a single bed. The room smelled of cigarettes. He said: "If you smoke, open the window." The shower was moldy. Then we were shown another room, which looked better. But when they sat down on the bed, it collapsed. The sheet was torn, the mattress was stained. Plus the rude attitude of the staff. They demanded a refund. We were refused. This "hotel" is a hole and a bedbug. There are no signs. The entrance is closed. After a long wait and constant attempts to contact the door was opened by a bartender. He said that there is no information about our reservation. They began to understand. He called the owner. He confirmed that there was no reservation. But despite this, they can settle in us. When we went to check-in, they found our reservation after all. When asked to show the number for which we pay, they said: "Either pay, or get out of here." those. they refused to show us the room before payment (why it turned out later). moved to payment. The price was raised, 372 euros instead of 349. Paid. Let's go look at the number. The room does not match the one booked. The room was disgusting. The room had a double bed, a bunk bed and a single bed. The room smelled of cigarettes. The shower was...

Very bad management on the part of this hotel, 5 months ago I reserved a room for 3 nights and a week after this reservation was made, they canceled my room without any explanation. Leaving us with the flights and everything booked, except the hotel. Because they currently prefer to charge triple. I'm still waiting for both a response from Booking and from the hotel. Irresponsible bunch. Very bad management on the part of this hotel, 5 months ago I reserved a room for 3 nights and a week after this reservation was made, they canceled my room without any explanation. Leaving us with the flights and everything booked, except the hotel. Because they currently prefer to charge triple. I'm still waiting for both a response from Booking and from the hotel. irresponsible bunch

The worst experience of my life! When we went there the receptionist told me that 70 euros (2 nights) instead of 75 Eur / day +10 Euro! Then he started shouting at us that if we didn’t pay we would disappear. Well, we're gone! It's awful going there !!