IDEA Furniture Ltd. - areál Svit - budova č. 51

Reluctant behavior, both in the store and when dispensing in the warehouse. There was no place to park !!! (Through parking spaces for customers) P. saleswoman told me that she can not watch who will park where. The warehouse worker at the warehouse leaves his acquaintances and there is no place to drive to the warehouse, again reluctant. Bad communication!!!!

I have a very bad experience with this business. I ordered an extension for the cabinet and I ran out of wear and tear. It looks like someone has been using it for a long time. :-( Even the fittings are visible, but the price was quite high on the few boards. I definitely do not recommend this company, it's disappointing.

This business is really awful, awful. I bought a shoebox here for about CZK 3,200, the quality is quite ok, except for one small thing. The stop pins were missing, so I couldn't assemble the shoebox. So I went to the store to solve the matter. Since, of course, the pins did not have in stock (which can be understood), I was advised to replace these pins with something, but they did not tell me what, supposedly, to go see Trim, for example, I took that as a bad joke, that it sometimes happens that some parts of other products may be compatible with products of another kind, but that was a useless journey, so I went back to the store to see the saleswoman. She was quite willing to write down from the assembly instructions (which I took with me) which parts they are, and that she will order them. When I asked when it would be, she said that in 14 days that they would get it by delivery, I asked her to have it sent by post, but they said they didn't, I swallowed dry, gritted my teeth and said ok in 14 days I will stop. After fourteen days I was in the store again, but what was my surprise when the seller told me that she did not have pins, that the manufacturer must order them !!! I already thought he was really doing pr..el. In 14 days, the nice saleswoman found out that the manufacturer had to order it and then sent it to the store, which I thought was a lie and nothing else (if she said, I forgot about you) I would raise my eyebrows thinking of my own but I would understand. So this is how I said indignantly to the lady that this is not the way to do business, that it is unbelievable how she is able to make a customer a jerk and that it is not possible to leave the customer waiting so long in today, I told her to order it from the supplier immediately and have it sent to my address by mail! Suddenly it worked. But I just thought ... the weekend passed and the saleswoman called me that the pins don't exist as a part at all !! I remind you that she copied the necessary ones from my assembly instructions !! Then I asked her if her cell phone could receive mms (she called me from a landline) she said she didn't use her cell phone that she had been stolen, I suspect it was just another lie, so I say ok send me an SMS from a colleague's e / address and I'll send you there photo of the assembly instructions, where you will see the part you described before, the nice saleswoman replied that she has no colleague there, it really pisses me off, and I replied if he makes a fart of me. , because 4 weeks have passed since the order itself and I have a shoebox that cannot be used, the reaction was fantastic, the nice saleswoman told me to write a complaint and put down the phone without saying goodbye .... All in all, now the fifth week of ordering is running and our shoes are rolling on the ground in the place where the shoemaker was supposed to stand for more than 3 thousand crowns REALLY IDEA

I will never trade with this company again, even though they have it written that they are available on the phone every working day from 8:30 - 17:00, so calling them is horror. they will send it. Never shop here again

Probably well. A little strange communication with them, but at least always written off. Furniture nice but not quite played with the assembly instructions. Price excellent.

Very nice gentleman. In the end, I didn't buy anything, because the gentleman recommended that I visit a store in Pilsen to make it easier with transport. I appreciate that, especially when he could just sell me the goods and let me transport them all over the country ... ✅ very pleasant service ✅ Huge selection of cheap goods ✅ more stores in the country ✅ possibility to view furniture and accessories

We ordered a white closet right away ... we didn't solve it because it still doesn't warm up in our country for a long time ... but even so ... one thinks everyone ... a place in the light ... a problem with parking ... especially bad all marked ... when you stand against a large gate with the Idea furniture label, so on the left side is the entrance to the building, at the bottom you will say the order number and the fighter will take it down ... I only write to people ... I am alone there he worked out what I should do at the place I asked around