InSportline

Thanks for having hard-to-get things in stock. And there is a very friendly staff.

Nice shop, we bought a women's motorcycle jacket. I would just welcome a larger selection of sizes. The staff, nice, they finally took off my size jacket from the dummy.

I am very pleasantly surprised by the helpful approach of the store staff to repair my exercise bike. Service and repair were also very fast. I highly recommend the store ???

A small selection of biker clothes and not very helpful staff. Minimal interest and activity towards the customer. Unnecessary 200 km ...

I needed to get a motorcycle shoe. Although they didn't have exactly what I asked for, the waitress was pleasantly helpful. It was nothing forced on her part and nothing I would perceive as intrusive. She met my order and the possibility of changing shoes. And most of all, she was a biker. So I got the most valuable thing for free. It was well-meaning safety advice! Great and professional approach for me!

+ Fast stocking of goods between stores and initial ordering. I liked that while charging the bike, the seller of glasses put me in a massage chair for 20 minutes and it pleasantly shortened my wait before I could try the bike. I really take this as a big plus. Great praise to this gentleman. - What disappointed me and really disgusted me at the inSportline Prague 10 store was the experience with a trainer or store manager (a blonde who trained a young lady). I came to the store at 18:15. Never mind it will happen. In the meantime, a queue formed at the store. Out of decency, I waited for the vendors to check in. I know what it's like when someone overtakes and I didn't want to create bad tension in the store. When it was my turn, I paid for the bike and I wanted to buy security when paying. The young lady in training already had the payment entered at the terminal, and when I saw how confused she was, I told her to let it go so that we would make a separate lock receipt. She was fine with that and we continued. When I said I was going to the castle. The blonde lady blurted out at me that she was closing and that you wouldn't buy anything anymore. So I was surprised that I had a hard time finding the right words. When I tried to explain the situation to the lady, she kept jumping into me and chopping off. She told me not to go at the last minute before closing time. When I finally explained that I had been there since 18:15 and that it wasn't really my fault, she replied arrogantly - unfortunately. In addition, the salesman who went to the warehouse laughed at me out loud and it got me even more. So summary ... I wasn't completely served, I felt like a fool, and I still felt humiliated by the mockery. I did not use the bike and I am thinking of returning it within 14 days. Not that I don't want it, but that after this experience, the store doesn't deserve my money, let alone a commission. Unfortunately, this is my worst experience so far. This will not allow to customers even in Billa in Florence.

The evaluation does not apply directly to the branch. The lady at the branch was nice. I appreciate the arrogant approach of the complaint technician and his absolute certainty that the fault was made by the person himself. I complained about the scooter. The handlebars could not be removed. I wonder how I could probably increase the diameter of the pin so that it does not fit into the bearing. In my opinion, these were bad tolerances in production. It can be seen at the end of the save. I enclose a photo for everyone to make their own opinion. The grooves at the end of the handlebars have been a "complaint technician" since the repair, pretty much for the CAD. The scooter should have been easy to fold, which it is not.