Klinika chorob psů a koček, VETUNI

Emergency never again! It is sad that I have to write this, because we have already had a really great experience with the clinic, specifically with surgery, but after this experience I will never really come here with my pet again! Our dog stopped walking from day to day, we called our veterinarian first, but he was unfortunately outside Brno, so we went to the emergency room thinking that they would help the dog. But we were terribly wrong, they examined the dog, but the doctor told us that he has no idea what she (she is a female) could be. He told us that she had all the results in order and that she was not dehydrated or hungry (which was strange to us, as we warned the doctor that she had not eaten properly for a day and drank only in drops, with our help). In any case, the verdict from the emergency room was such that she did not know what she might be and that she had a full stomach, so let's come the next day and if she would have gastroenterology if she did not empty herself, despite her condition at the clinic. worsened (her eyes were bleeding). After the failure at the clinic, we called our vet, who fortunately was returning home. We went to him quickly and he finally gave really first aid, which we unfortunately did not see at the clinic. Our veterinarian told us that she was definitely dehydrated and her stomach was empty, so I really have no idea how the opposite statement could have been made to us in the emergency room. At the moment, it seems that the dog has swelling in his brain or suffered a stroke, with the fact that unfortunately he does not see both eyes (it is not known if it will be permanent or temporary, still has bloody and swollen eyes) and he has a big murmur in his heart, so we're afraid that heart will last! If she really got FIRST AID when she arrived at the emergency room, her condition might not be as critical as she is now! If you really want to help your beloved pet, definitely don't come here!

We went to this workplace in the belief that a university, top-equipped workplace full of experts will certainly cope with our problem. Unfortunately, I was very disappointed and horrified that this workplace should educate future generations of veterinary professionals. But back to our case ... Our doctor, and subsequently another doctor, independently diagnosed us with a formation around the rectum that restricts the patency of the stool (up to a state when the dog could not get out for 2 days). They left him at the clinic for hospitalization, ran him a laxative, did an X-ray, sono and CT scan (which allegedly revealed no problem). Nevertheless, they wanted to keep him hospitalized here and told me different information every day. In the end, I decided that I wanted to take him away, on the 3rd day of hospitalization I left 18 thousand. and he picked up a stinky dog, dirty from diarrhea from tail to knee (they were not able to wipe it even during hospitalization, they let the feces dry on it and it was not stupid for them to return it to me). Subsequently, we went to Jaggy, where the doctor just shook his head and already felt the rectum confirmed the existence of the unit. Unfortunately, further examinations resulted in cancer. However, a visit to VETUNI for 18 thousand. it was a completely useless and expensive waste of time. Never more...

Unfortunately, I don't normally write reviews, but it didn't work here. In the last two years or so, our dog has been having problems. In the last year or so, the veterinarian has charged at least 20,000 for inspections. We always waited at least 3 hours before they took us, even though we were ordered. The examination always lasted about 5 minutes, with the doctor always declaring that the dog was perfectly fine, even if he was swollen or had inflammation, was shaking and could hardly walk. They always took around 3,000 for the classic five-minute tour. The last time my mother went there was that our dog really looks very bad, but they classically told us that he was fine and gave him 2 more vaccinations. Because he was not well, his condition worsened due to vaccination, and we were afraid that he would die. All they did sometimes was squeeze his glands and say he was bad because he hadn't squeezed them. Today we coughed it up and visited another vet. Our dog had inflammation, the squeezed glands were absolutely not at all, even though we were on the tour with him a week ago. He had other problems that the doctor saw at first glance and that the lady at this vet was probably not willing to look at. I would also like to point out that the master took CZK 500 for the inspection, including two ointments. I don't want to know how long our dog would still be here if we didn't visit a vet other than this one.

I wish in our normal hospitals they treat people the way they treat animals and their owners. After the dog's injury, we had suspicions of internal bleeding and fear that we would lose the female. First they calmed us down, then they inspected and examined the bitch in an unprecedented thorough and responsible way, and we took her to our well-known veterinarian for the operation, because she was able to be transported and we wanted to have her at home. No one had a problem with anything, perfectly and quickly listed messages for further care, no arrogant behavior from anyone we met. If needed, we would definitely come here again.

We had absolutely appalling experience with the "emergency service" at the Department of Dog and Cat Diseases and the approach of the entire clinic in general. The receptionist arrogantly decided on the phone and decided that they were not there to put our chronically ill cat, whom we had found in a critical condition after returning from work (after the clinic's office hours), to sleep and desperately asked for help after 7 p.m. It is said that 1 doctor served and he did not have time for any examinations, he was present only for hospitalized patients and we had to wait until morning! A terrible night when the cat could not even walk, peeing, had diarrhea, vomited lemon yellow water and moaned. He suffered until the morning when he was put to sleep by a doctor of another facility for general organ failure, especially kidney failure! The blood vessels were so collapsed that it was difficult to puncture the jugular vein and even though he slept, he moaned and could not die! In the end, she ended his suffering by injecting it directly into the heart! We complained in writing about the receptionist's behavior and provided detailed information. After 6 weeks, we called the secretariat that we still had not received any statement from the clinic ... I was told that my complaint was taken as a point of contemplation and did not indicate that we were waiting for an answer! And the receptionist has to stand up, I quote: there are no killers to kill an animal they don't know! The doctor has power, people used to go there when private veterinary practices close! Arrogant behavior receptionists can not judge, they were not there! I am not unfair, we have been clients of the clinic several times and dr. Fichtel, prof. Knotek, dr. Frost, sono, X-ray, excellent experience, but the image of such a prestigious facility is also created by non-medical staff, who obviously decide here to grant or refuse acute treatment!