Kovotour Plus Ltd. - Jantarová 3344/4

Hello, yesterday we came back with a son and a friend from a vacation in Montenegro. It was a beautiful holiday and we are very satisfied. Our delegate Miss Veronika was very helpful and nice ???We were also on two wonderful trips around Montenegro with guides who were also fantastic. For us the next holiday again with Kovotour. Thank you for your nice experience

Despite the big pile of negative reviews of the Korali hotel (Montenegro) I was very satisfied. The range and quality of services with respect to the price great, the food also fine. And if anyone (with a pardon) is so stupid that they expect the same comfort as a holiday for 30tis. CZK, so I have nothing more to say. Delegate, service, accommodation, food, sea (except the mess in the neighborhood), organization, offer optional trips to excellent. A big advantage are also prices in Montenegro, which are orders of magnitude less expensive than the vast majority of campsites in the Czech Republic, with artificially overpriced Croatia it is also not comparable.

Absolutely great holiday with this travel agency.After arriving to the airport in Montenegro, we waited for us immediately 3 delegates, one in the airport hall, the second in front of her and the last immediately at the bus. from the delegates on the bus information about the countryside, tips, trips etc. Buses modern and air-conditioned, provided by the contracting partner ZEJDIN. animator David in Buljarica super man, advised where to go, what to try, etc. absolutely helpful and decent behavior. When leaving the super organization quiet transfer to the airport, where the delegate stayed with all the passengers and helped them with suitcases on the check-in counter, absolutely super. Our experience excellent and I can only recommend !!

We were in Montenegro - hotel Korali, declared as 3 *, in fact it was 2 * and still very faded. Terrible food, meat on cubes in various ways, all the time, or. leftovers from lunch to something for dinner add. You can't talk about all inclusive service at all. Staff very reluctant. The only positive was the environment outside the hotel and very low prices, so you could eat well outside. Never again for us.

In fact, today we have experienced the worst client service for our entire life - specifically the Vodičkova branch. That on the web is absolutely confusingly written that they want to know in advance (Like how long? It's not there anymore.) That you want to pay part of the Edenred voucher, ok, maybe the lady behind the monitor, but the poisoned and reluctant staff I was not there were 4 people, not one who knew which beats. Rather it came to me that we broke the coffee and we wanted to spend something there, we planned to book a trip to July and a trip to September, we have not mentioned this experience. They weren't able to tell us how it worked, just that the manager had to approve it, so when we wanted to contact the manager, because Miss had no action, everything was a problem. So we called for Edenred support, where they told us to approve the code on the site using the portal, and it is - for the Miss problem, that it is not possible and that it may return something to us as an overpayment, but they don't know - but that's not how it works! She was supposed to act on principle, not us. If only Miss told us that she would pass the management to approval, and perhaps contact us tomorrow, we will slap, even if I think of the intelligence of my employees and employees, but I have not seen such reluctance. If you do not want to sell anything and go bankrupt, just keep it there + just keep the personalities you have there, amazing experience! :-) I am glad that the first few minutes in the traveler warned us, now I know that I would rather sit on my ass at home than spend a penny. P.S. On the same day we canceled the 12,000 e-ticket to Kovotour and that day put money at the competition and left it five times, there was no single problem.

My family and I bought a trip to Montenegro to the Korali Hotel. Unfortunately we did not read the reviews until after that. we bought a trip. But I have to say that the holiday exceeded our expectations! Accommodation for undemanding clients, but we didn't mind. Unfortunately, there are also those who complained about everything and thus made the whole stay uncomfortable. No wonder then that the delegates were nervous and sometimes slightly uncomfortable. Overall vacation recommend! We will definitely be back next year!

We were in Montenegro in the hotel Velka Plaza (Ulcinj) with "All inclusive". Accommodation, catering and other services at a very low level. The approach of the travel agency is alibistic, excuses for local customs, problems are solved by the delegate throughout the season and still persist. All our complaints were rejected, eg instead of a towel I got a rug for the shower, another towel of course was not available, the travel agency's answer was, it conforms to local customs. Always the same heated food for lunch and dinner, no fruit, almost no vegetables, nothing sweet, ... again the answer, according to local customs. Never travel anywhere with this travel agency to catch up with us. We were granted a compensation of 200, - CZK per trip for the failure to provide drinks within the "All inclusive" package. I only consider it a mockery of a travel agency.