Krafter

Great choice for group car owners. Very fast order deadlines and reasonably set prices. For the time being, I drive to Krafter only for service checks and always good access. I also solved with them a flown roof and satisfaction.

Until now, I was very satisfied with the functioning of the Krafter service in Prague Vršovice, especially with the completely professional and correct approach of Mr. Jindříšek and the mechanics. I have met very little with such quality and fast work during my career as a professional driver. And even in Kraft, the approach is not usual, another admission technician and the negotiation is about something else. It's about approaching the customer, that's how it all begins. Therefore, I was very surprised that Mr. Jindříšek is ending, for me it means that I will go looking for service elsewhere. I wish you good luck

Annual car inspection - Perfect meeting, clear agreement. The master of the workshop, Mr. Jindřišek willingly explained everything over the phone, acquainted me on the spot with what will be done on the car, the estimated price, an entry in the Škoda electronic service book, how much it will be done ... The handover also recommended what would be appropriate after the winter, and after wishing you a nice holiday, another satisfied customer leaves, who is happy to return - me. Thank you very much!

Service of what group cars do. I don't know if it's because the holidays begin or there are some personnel changes, but the reception of the car in the morning went somehow differently than I was used to in this service - without interest. The actual service and handover of work from the service technician went well - the oil and filter were actually replaced, the cabin filter too (according to the clutter on the carpet, which I noticed at home - next time :)), air conditioning added, handed over the inspection report and registration service books. Prices are higher than for garages, but lower than in authorized services. Even the oil change here will cost relatively reasonable money.

This service was recommended to me by a friend. As already written in the review below… receiving the vehicle somehow without interest, dry austere. However, the oil change was probably performed by the mechanic "Šikula". I take it, it may happen when pouring new oil that it will work, but I will arrange a remedy. In this state, handing the vehicle back to the customer is inadmissible for me. I do NOT RECOMMEND this service in my experience! As they clap their shoulders on their websites, I would expect them to be pros…. Unfortunately ?

Absolutely great, the car in distress, nothing works, you drive like a bit. Borec stabbed me on the slide, meanwhile opened the hood and he has it .. Kuna hose, 5min. Free repair .... Thank you Update 27.1. Oil change for 400km, the site is not full deadline, phone, Mr. Houska, so come today, at 18, ok, oil, filters in an hour done. If you were in Ostrava, I would say good as a cyp ...

As there was an excellent experience with buying a car in autodraft and Mr. Janota, this service is not worth much and the negotiations are very unprofessional. I ordered a xenon exchange and described everything in the reservation, the type of car vin. etc .. I arrived on time, no one greeted me properly, after about 30 minutes a technician comes and asks what kind of car I have and then informs me that they do not have xenon for this type of car and I will have to come tomorrow. It's a pity that I described everything in the order and spent an hour unnecessarily driving back and forth without results. When I asked if I could at least order, I was told that a colleague would call me tomorrow. Of course, no one ever called again. This experience was preceded by a fight with the reservation system, where you will not receive any confirmation after ordering, and then the service technician writes directly that this date is not available. Unfortunately, it is probably quite far from how this service is advertised on its website.

I bought a Škoda Octavia at Autodraft for Christmas, everything was professional and I was very satisfied. Unfortunately, I soon had a problem with the rear wheel, which braked even before the purchase, we solved it, so the brakes were checked before handing over the car. The service gentlemen replaced the brake discs and brakes. So I called the Service and there a very helpful mechanic told me that it is not a problem that he will order and replace the whole caliper that day so that I do not have to wait (I do not understand why this gentleman with whom I spoke here is not a Workshop Master and I'm sorry that I he didn't fix it with him.) So I was glad it would work out that way, but unfortunately. I came to the service yesterday morning, and very reluctantly the Workshop Master told me that there was a stirrup here and that I would leave it here and that he would call me. After 7 hours he called me to say that everything was done, so I went for the car, and I had a feeling that everything was settled. On the way from Prague, I stopped at Benzínka, I reach for the bike and this bike is still warm and the caliper is also unchanged, so I drove back to tell me what they had been doing for 7 hours. I was told that this is okay, that the brakes work, that they only stirred it, but that the piston lacks a duster and the piston is rusty and stuttering, Mr. Master didn't care. He said if I wanted to complain about it, let me leave the car there, that they would let me know, and they would let me know next week. I already told them that I thank them a lot, that in 7 hours they put the caliper on my caliper and just pushed it, and that I'd rather do it myself. So the result went 300KM, killed all day and a very reluctant Workshop Master just squeezed my caliper, really professionals.