LevneiPhony.cz

I ordered through this e-shop a year ago. I sent the phone to the e-shop before the end of the warranty and the speaker stopped working. The complaint was settled within three days and the phone continues to function. Excellent price / quality ratio.

+ phone arrived + gift for waiting + gentleman on the info line willing -communication at freezing point, no one has called me until now. I had to call to find out that the phone is not in stock even though it is available on the site. -the phone does not have an original flashlight -no e-mails are not written off, you have to call the info line

Unfortunately, I also have a bad experience. About a year ago I bought an iPhone 7 in A quality. It worked for a few months, then it started turning off the call myself, so I complained. Complaint rejected, the phone is said to be OK. I called angrily on the infoline and during the call it started turning me off again, so they already acknowledged that something would probably be wrong. I sent a second time for a complaint with the same defect, the world wondered, they recognized it and I received a "new" piece, because it was an irreparable defect ... this new device took me after a few HOURS! using it warmed up so that I felt it explode in my hand. So I immediately sent it again for a complaint, wonder the world, I got a "new piece" again ... this new piece worked as it should, but the quality was somehow forgotten and my phone came scratched. After about 3 months without a phone and constant arguments and sending a complaint, I did not solve it and I was happy that the phone is working. And now, after about three-quarters of a year, my speaker and microphone have stopped working, meaning that I can't hear anyone on the phone and no one can hear me. I no longer have the strength to complain and argue. And most importantly, to be without a phone for a month, because of course they won't send complaints until the end of the period. I will probably have to buy a new phone, but I will definitely not save and buy a new one from a proven e-shop, I will avoid this seller with an arc and I will spread further so that as few people as possible fly in ...

My mobile phone inflated after 2 months, so I had it complained about. The cell phone was repaired and everything seemed fine. After about a year of use, the battery capacity suddenly dropped to 53%. Since the cell phone was under warranty, I threw myself into replacing the battery myself. After about 30 minutes of trying to unscrew the 2 screws on the bottom of the cell phone, I decided that the gentlemen in the service probably dropped them (both). After prying with tweezers and a magnet, I managed to get them out. However, after the display was done, other miracles awaited me from the service gentlemen. Normally, I would expect some screws to be missing somewhere, but I didn't really expect to find extra screws flying freely inside the cell phone. I have no idea if the man slept badly in the service and didn't want to deal with it, but the condition of his cell phone was catastrophic.

I ordered an iPhone X mobile phone here in variant (A), the phone came in an original box with original accessories nicely packed in nice condition, not a single scratch I recommend this site !!

Terrible experience. I ordered an iPhone 11. A week after the order, nothing happened, one has to keep calling and kicking them in. After a week they sent me a red, dirty .. (I ordered WHITE in the A variant). The next day I sent back for a complaint and nothing happened, they called again several times a day and only excuses, apologies, fell on their part. First, the returned phone had to be checked here and there, still that someone would let me know, and no one answered. Then suddenly they didn't have white iPhones and then they were again, but that someone else had to check it again, which took 3 days ??? And my order was said to be in the first place to be processed. Week 4 (Thursday) after ordering we call there again and they are said to have taken the mobile phone directly to the depot, that it is faster and I will have it today on Friday ... and mushrooms! It's Friday and no SMS or email from any company has arrived and the phone is still nowhere. So buying one cell phone will cost me at least 5 weeks of waiting? Mainly that they have money. I DO NOT RECOMMEND. Don't expect any positive advertising from me.

I do not recommend !!!! Confirmation of order fulfillment came surprisingly quickly, and there was also a confirmation from the Shipyard that they had received information about the shipment, but nothing further happened. The store did not hand over the phone for transport, arrogant sellers lie on the phone that they handed over the phone, but someone stole it from sending another (allegedly the same, even though they already have 0 in stock according to the e-shop). If there is still no information from the Mailbox about handing over the consignment, I try to call again - but they did not answer the phone and did not answer several calls. However, when they called from another number, they picked up almost immediately. And again, an UNBEATABLE AND AROGANT seller claims that the phone is in transport, I will hand it over to the carrier. When I want to make sure that the phone is really sent, because it is a gift, the seller is rude. An hour after the phone call, an email arrived from Zásilkovna that they had received information about the shipment and are waiting for the shipment to be delivered from the e-shop. We will definitely not pick up the phone, we do not believe that what he has will come.

I ordered an iPhone XS 64GB Space Gray with hardened 5D glass and headphones. To do this, I ordered an ultra-thin gray cover. The headphones work perfectly, after checking I found out that they are really an original product from Apple. The glass was already fitted correctly by a technician, but I ran out of different cover - after the phone call I found out that it was no longer in stock, so I got an alternative. But that didn't suit me. Then I also found out that the phone had a damaged rear camera whose lens was unable to focus. There was also a loose metal shard behind the camera glass, which indicated that there had probably been some damage, perhaps during transport, perhaps before the inspection. The complaint went relatively smoothly - I brought my mobile phone to the Zásilkovny branch and sent it back free of charge together with the badly sent cover. About a week later, a functional phone and the cover I originally ordered were sent back to me (I'm extremely satisfied with it). The company should definitely work on communication with the customer. It was not always easy to get in touch, on the other hand I have to admit that when this happened, the mutual communication was the number one - the worker was always helpful, helpful and could be well arranged with everyone. I'm not sure how the camera malfunctioned my phone; it could also have occurred during transport. However, if not, I recommend the technicians to add a camera functionality check to the technical inspection. I'm not sure how the whole process works, so maybe such a step in their inspection is already there - if not, it should definitely be there. The camera is used by the vast majority of users, and it's not a nice thing to find that such an important part of the phone doesn't work. Although buying a phone and troubleshooting was a bit more thorny, I have to evaluate the company very positively for correcting my mistakes and helpful, tolerant communication (if I ignore the usual unavailability). Either way, I am very satisfied and I recommend the company. Yes, there may be a problem or defect in the case of other potential customers, but keep in mind that if you contact us immediately and complain about the product, Cheap iPhone staff will diligently correct their mistakes. The main thing is to just communicate, and I tell both parties. I give an extra star for the affordability of phones and accessories. Lastly, I will leave a comment on the e-shop - if something is not in stock, it must be shown on the web! Then there may be unnecessary complications that add work to both the customer and the company's employees.