Malíři pokojů | Kapitán Praha s.r.o. - Kurta Konráda 568/18

"They are nice and skilful boys, they painted us a 3 + 1 apartment and nothing was a problem, we really did it and we are very happy. Thank you, Mr. Captain, and we recommend everywhere. We greet Černá Jiřina and Černý Milan. "

We called this company on the basis of recommendations and absolute professionals. Everything was done according to the agreement, on time and on time. Very important to us. If someone wants experts, choose this company. I recommend and thank you.

Our experience with Kapitán Praha, s.r.o. is very bad. They were wallpapering, painting and painting doors in my mother's apartment. The work of the painters was done nicely, but they scratched the parquet (shifting the furniture directly on the floor (!)), Damaged the antique furniture in two places and destroyed the lamp in the bathroom. The painters took the painting door and the door would be ready in 3-4 days. After three weeks we called when the door would be brought in and we were told they had forgotten us. Mr. Captain apologized, we were not angry, it can happen. Although it should not. The doors, however, were lacquered so that the locks and panes of glass were obscured. What is the problem with glueing the tape I don't want to paint ?! The tapetary was the only one who destroyed nothing. The wallpaper was peeled off in several places, but it was corrected in the complaint. However, the door complaint did not turn out much, I admit that some smudges on the glass were from the previous painting, but certainly not all. Mr. Captain's staff went to clean the door of paint, but the result does not match the exacting expectations. We also ordered a door handle for one door, for which we were charged the price 2400, -CZK. We found the same click on the internet for 702, -CZK. After reproaches, Mr. Captain deducted the amount for the damaged lamp and also corrected the handle to the price at which the handle could normally be bought. We did not charge the repair of antique furniture or the repair of damaged parquet at all, but when we wanted to delay the payment of the rest of the money to the Captain Prague until the door was cleaned, their lawyer contacted us with various "threats" if we did not send the money immediately. Unfortunately, my mom sent the money without consulting us, because as a pensioner she has no energy to squabble. If we, her children, could get involved, I think the firm's lawyer would have a lot of work to do. In short, I DO NOT RECOMMEND THIS COMPANY !!

There were initially shortcomings in quality, but corrected by agreement - at the same time a discount was provided. It was just a small repair order around the door, so I can't say what their services are on a larger scale, but I appreciate Mr Captain's effort to reach a common agreement.

In addition to painting, skylight frames were painted. Windows painted fine, but the paint has dirty roller shutter frames and sometimes roller shutters. After painting, enough shortcomings were found. E.g. unfinished painting up to the moldings, maps of running paint on the wall, some unrepaired cracks in the walls, etc ... The billed work was expensive enough to find so much defects.

The company and the actions of the owner very rude! The agreed prices and start dates did not start even once. They didn't even have the decency to call them out. Nobody came to other appointments or new meetings without an apology. I do not recommend this company at all due to unreliability!

Very frivolous behavior and poorly done work for us. We concluded a contract with them (including warranty and complaint conditions) for exterior window coatings in the entire building (approx. 40 windows), the coatings took place, but after a year they began to peel off and the condition is somewhere worse than before the renovation. We immediately complained about the work, telling us that the drips were bad and had to be replaced and repainted (for tens of thousands more!). Why did the professional company apply the coatings and not say in advance that the drips are in poor condition, so that they will not bear the warranty for the coatings? So we had the work assessed by several other painters and it is clear that the company Kapitán Praha also used inappropriate colors and a procedure that not only cannot design, let alone follow. They no longer report complaints, they do not respond to phones, they are not interested in the agreement. They got the money and they don't solve anything anymore.

They painted a four-storey family house. Several client changes, all without problems during realization, and everything is done well. If you want to heal masters in your industry. I already have a house painted and I'm satisfied. Suchomel