OKAY elektrospotřebiče - Před Tratí 1434

I wanted to place an order online. I see that the goods are in stock at the branch. I call myself Hooray !, there is even a discount code for CZK 1,000. Clear choice. I put the goods in the basket, I apply the code, I click on Next and I get to the Payment tab. I choose delivery to the branch, payment by card upon receipt. And I look like crazy. What? We will deliver the goods to you by April 21 (in 4 days). Do you want express delivery (until April 20)? plus 100 CZK. What? After all, it is in stock! I keep looking. We will send you an SMS that the goods have arrived at the branch. Plus 9 CZK. What what? I keep looking. Payment upon receipt - plus another 39 CZK. What what? !! So keep the discount, I ordered in the Electro world, although a discount coupon "only" 900 CZK, but delivery per hour, payment upon receipt Free of charge, the SMS came to my mobile phone immediately. Hi Okey, by no means.

I definitely do not recommend this store !!!!!!!!!!!! After almost eleven weeks of waiting, we received the wrong grates. We ordered them together with the bed. The ordered width of the bed was 160 cm and the slats were therefore 80 cm. Unfortunately, the grates came 90 cm wide. I immediately called the customer line, where the lady told me that they had the grates at the headquarters and that they would be relocated and exchanged for the correct ones, but I must first proceed by filling out the form she sent me. I did that immediately, I received a return email with the answer "Your question is very important to us and we will answer it today!" But no answer. After five days of back pain, because due to bad slats we cannot use the ordered bed and we are forced to sleep on the ground on mattresses, I urge the delivery of the correct slats again. I will receive an answer from which I will learn that absolutely no one has solved it, and only now will they contact the headquarters and deal with the transport. In addition, the lady from the complaint didn't even take the job of reading my name in the attached complaint pdf document and addressing me with a completely different name, so I had to find out if the answer belonged to me at all. I will call her immediately, the willingness to solve the situation is zero, no excuse. It is impossible to know when the grates will come and how long I will be forced to sleep on the ground. What kind of approach is this ??? Never buy anything there when a problem arises you will not see any quick fix efforts and you will just wait and wait ........! I'm updating my review. We have been waiting 7 weeks since the complaint was lodged and we still do not have the right grates. If something is not Okay, then this is the shop !!! All that remains is to resolve the situation with the Czech Trade Inspection Authority.

Or they have discounts, and they sold us the washing machine a lot of money, and it's the Vyrpul brand, which is a lot of overpaid, and that's why I don't agree with them at all. so watch out for them yes !!! And they also include PLANEO ELEKTRO HAVÍŘOV U STADIONU 1655 / 8A 73601 HAVÍŘOV tel: 735700189 they are big scams, they treat you with gloves, but then when you come home and look at the contract, you find out the opposite and so it is very bad behavior, thank you from the electricity dealers for the proper answer yes, and also for my apology, my tel: 702959399 thank you yes and i believe you apologize for your behavior and approach to people thank you for the answer yes goodbye !!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!

Mainly electrical trade. The store has a decent potential of goods. Can be selected. Parking a little trickier, but it is possible. Helpful staff.

Definitely not recommended !!! Unfortunately it is not possible to give 0 stars ... We ordered the goods with delivery within 60 minutes. I also checked to see if the goods were in stock at the store. Yippee. Then the phone from the store says that this is not the case (the option offered on the net is ...) and that we must order the goods classically and deliver it to us within three working days. Okay, so we did it. Except for the initial email to accept the order, nothing happened. On the day the dryer was supposed to be home, I call and I was told it was in stock and will be delivered the following week. Fortunately, the husband was prudent and gave the payment upon receipt. I canceled the order immediately, I ordered it at Electro World for the same price. I could even choose the date and time of delivery :) Immediately came the sms that confirm the order and then another sms that confirm the date and time of import. So for me, if you want to save nerves and time, do not order in Okay and choose the competition :)