Prague 3 - City District Office - Seifertova 559

I rate on a scale of 1-5 (1 = excellent; .... 5 = insufficient) Excellent dealing with the processing of personal documents OP, Passports, etc., Handling changes of permanent residence, etc ... 1 = excellent .... ☑ Social workers are a mixture. It's individual. OSPOD has helpful and kind staff, but I personally came across an evil, insidious, offensive and unwilling "madam". Which already has a lot of videos on YouTube.cz about her practices. Her lady leader cordially protected her and defended her from others that she was the best of all .. Horror !!!!!! 3 = good .... ☑ Applying for a child allowance, housing or for God something even more needed:? BAD LUCK!!!!! After filling in several forms?: ? proof of their income for the last quarter, ? confirmation from the school where the child is attending (ATTENTION !!!!!! AGAIN ONLY on a special form - others are not accepted), ? proof of income of the dependent child for June, July and August (including extra income from brigades, financial donations, alimony, etc AGAIN ONLY on a special form - others are not accepted), ? declaration of ownership of movable property, the standard of living of the child, whether he has designer clothes, shoes or anything else ...... ?A lot of other nonsensical data, forms, confirmations, statements and I don't know what else ....... The lady sitting there at the table will return you at least 4 times that something is missing or someone filled it in incorrectly, so you are in the office as "at home" .... And the result is that if you happened to be incapacitated for the period and sickness insurance benefits were paid to you by the PSSZ or the CSSA, or another state organization, ...... So you are completely in "..... .. ", because on the day you finally have everything documented, the system will not be loaded and they will not match any funds paid by the state. And they will send you to PSSZ, ÚP, ČSSZ with a deadline of proof within a week. Otherwise the application for the benefit expires ..... Whoever works daily, feeds the child himself, counts every crown and dares to try to go and apply for a child allowance (approx. 600 CZK / month), so in the end he leaves with misery. It just can't be done, but even if it does, most normal people can't reach it. With the total sum (income, gifts, alimony, brigades and employee wages), the household may not, on average for a given quarter, exceed CZK 13,879 / month. Stone!!!!! In the end, the clerk does not forget to state that the allowance is only for the socially needy and that she has a more important job description than examining who wants to get rich on benefits. By the way, the allowance was not granted to us, as we exceeded the average income by CZK 187, because my daughter went to spin ice cream in the window of the confectionery during the holidays and earned 3,600 before tax. 5 = insufficient ... ☑

After waiting all day, I was told that it would be my turn after my lunch break. The opposite became true and after 5 hours of waiting I am very satisfied with the attitude and behavior of the staff :) never again, shake.

No human understanding, more importantly plucking everyone at all costs. Poor to embarrassing

I do not want to downplay the negative experiences of my fellow citizens, but my experience in the ID card department was excellent. Mrs. Poláčková was very nice, helpful, she gave me all the necessary information, all with a smile that was visible even through the respirator.

At this office I have already managed a change of permanent residence and change of OP, both visits were unpleasant, but my experience from 13.12.2021 is absolutely dire, the office worker was annoying from the first moment I entered, only "stalked" the displays, for example "I need those two hundred now". The climax was when I began to be annoying my son, who was only afraid of the unpleasant environment and taught me that I had to be able to calm him down. Is it really necessary that the person who comes to deal with these matters and behaves well is annoying? Can't we treat each other decent? I hope that we will soon have the opportunity to handle everything electronically, I do not want to experience this anymore! Mila Praho 3, teach your employees good behavior!

The gentleman at the reception advised and helped, and the clerk handled everything quickly and forgivingly. I'm not sure how online bookings work because the deadlines were full for several months. So all we have to do is go "blind" and wait, but this is not the prerogative of this office alone, and it is no longer the fault of the officials themselves. While waiting, the workplace was fully occupied.