STK Dekra Prague
3.9/5
★
based on 8 reviews
Contact STK Dekra Prague
| Address : | Türkova 1001/9, 149 00 Praha 4-Chodov, Czechia |
| Phone : | 📞 +7988 |
| Website : | https://dekra.cz/stkweb/%3Fstk%3D3100 |
| Categories : | |
| City : | Praha 4 Chodov |
|
A
|
Adriana Gomez on Google
★ ★ ★ ★ ★ For a normal service of technical inspection and emmision was needed 2 hrs. There was only 20 min to waiting and without appointment. In the reception they speak a little English.
|
|
F
|
František Kraus on Google
★ ★ ★ ★ ★ Reliable place to get the technical permit (STK) to drive your car in the Czech Republic.
|
|
M
|
Marek Sainer on Google
★ ★ ★ ★ ★ Mediocre client approach and overall experiencr. It really depends on the mood of technician who is assigned to check your car. What is beyond my comprehension is the waiting time. I guess it is the result of staff shortage but still, dont tell me that you are not able to find and hire new workers.
Also, they do not enable to submit online reservation, so you may wait a long time, perhaps even a half of the day.
|
|
A
|
Adam Sobotka on Google
★ ★ ★ ★ ★ No booking system, three hours of waiting.
|
|
G
|
Gerard Sta Maria on Google
★ ★ ★ ★ ★ I had an excellent experience. Two service personals I met were very helpful and tried their best to speak English and as a matter of fact, I was able to understand both of them well. People here are helpful! Thank you STK Dekra.
|
|
M
|
Maria Vinogradova on Google
★ ★ ★ ★ ★ Tried to get STK appointment and the woman on the phone was extremely rude. Did not want to explain why they cannot do it, just blurbed something and hung up. Asked another friend to call in and try to get some information but happened same. No reasoning, no explanation, just no and that is it. Very rude, spoke like she was not happy she was there to answer the phone. No soft skills whatsoever. Would leave zero stars if would be possible.
|
|
d
|
denis lejeune on Google
★ ★ ★ ★ ★ I am new in the CZ and am therefore not fluent. The 2 ladies at the desk took umbrage to this. I showed them what I needed (in Czech) on my phone and they sneered, dismissed anything I said, and throwing 'this is Czech Republic ' like it's an excuse to not bother reading Czech and doing their job.
Customer service: minus 10.
After much annoyance on both sides, when I got back in to ask for the complaints department, I found them explaining how outraged they were to a colleague of theirs, whose English was very good.
Why not put me in touch with him with a smile in the first place, instead of acting all Sovietic, and frankly despicable?
|
|
O
|
Osman Ilkay Kecicioglu on Google
★ ★ ★ ★ ★ The lady at the cashier was not helpful at all. She was very much annoyed because I didn’t speak Czech and she made faces. I understand if she doesn’t speak English but she didn’t try to help at all. And I didn’t understand where to go where to wait.
Other than that, it would be better if there was an option to make reservation. It’s a lot of waiting no matter what time you go. I went there around 7-8 am two times and waited at least 2 hours.
|
Write some of your reviews for the company STK Dekra Prague
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Car inspection station,
Nearby places STK Dekra Prague
